About Our Role
We are seeking a Department Manager to take accountability for their department, ensuring the delivery of exceptional customer care and operational standards.
The primary responsibility is to maximise sales and profitability, whilst maintaining costs and controlling stocks.
Inspiring performance of team through coaching to deliver outstanding results and customer service.
Key Responsibilities:
To lead the team in delivering the agreed business strategies
M Maximising sales through analysing sales data, stock availability, department trading patterns and pre-empting customer needs and demands
Ensuring all relevant trading safely and legal policies are in place and adhered
Setting and implementation of the department brand standards ensuring they are achieved through regular monitoring within the agreed operating framework
Coaching your team to be passionate and knowledgeable about sales, product availability, stock control, merchandising & display standards, variation prevention, pricing, ticketing, inventory, hygiene and most importantly customer service.
Requirements:
Good communication, coaching and leadership skills.
Customer focused Organisational and time management skills Commercial mind-set and appropriate product knowledge Problem solving & decision making Visual Merchandising skills People management skills Department or team leader level experience in a fast paced retail environment & customer focused business is preferable but not essential