Role: Customer Service Administrator (Urgently Needed)
Location: Monaghan
Job Type: Permanent - Full time
Salary: €28,000
At Elk Recruitment, we are looking for a driven Customer Service Administrator to join our client’s growing team near Monaghan. This is a fantastic opportunity for an experienced office-based Customer Service Representative to make a real impact in an innovative and growing organization.
What’s on Offer:
* €28,000 salary
* Monday to Friday with a half day on Friday
* Bonus package
* Employee Discount
* Private medical Insurance
Your new role includes:
* Managing and responding to B2B and B2C customer queries and requests
* Maintaining accurate records of customer interactions and transactions in the CRM system
* Assisting in resolving customer complaints and processing orders
* Working closely with sales, design, and production to ensure alignment between sales goals and product offerings
* Collaborating with logistics and operations teams to ensure timely delivery and stock availability for customer orders
Experience you need:
* Proven success in office-based customer service, particularly in decorative lighting or related industries
* Expertise in consultative selling and account management
* Excellent computer literacy
* A customer-centric approach with the ability to identify and meet client needs effectively
* Full clean driver’s license
What’s next:
* Apply Now to submit your application; we will be in touch ASAP for initial screening
* If this role isn’t a perfect match but you're interested in similar opportunities, feel free to get in touch
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