About Us: At Dublin Simon Community, we're dedicated to making home a reality. We empower individuals to access and sustain housing through services like prevention, addiction treatment, emergency response, and targeted interventions, in collaboration with our partners.
If you share our values and want to make a difference, we'd love to hear from you. We're looking for client-focused, friendly, and adaptable individuals to join our team.
We prioritise best practices in HR, including staff training, communication, and involvement in decision-making, to create a supportive and effective work environment.
About the job:
Location : Navan, Meath & Dundalk, Louth (Hybrid Flexibility)
Working Hours : Monday – Friday (9 am – 5:30 pm hours per week. On occasion, Evening hours may be required to meet the need of the clients as agreed with your service manager.
Contract type: full-time permanent.
As a Project Worker - you will provide timely interventions, assistance, and support to those in our Meath Shared Housing Service. This specific client group have transitioned from emergency homelessness into a Supported Temporary Accommodation in our shared housing service where they are supported to develop their independent living skills. You'll guide clients in both tenancy management and building supportive links in their local community, with an aim to progress them towards independent living. You will lone work with this specific client group while working as part of a wider team, and report to the Service Manager.
Responsibilities:
* Assess, develop, manage, implement, and review housing support plans for all Meath Shared Housing clients, while working as part of a multi-disciplinary team, to achieve service and client's targets.
* Drive and implement care and case management processes and protocols whilst lone working in the service. Carry out risk assessments and follow safeguarding protocols to vulnerable clients.
* Attend weekly team meetings in our Dundalk office, along with planning days and function planning days.
* Attend monthly HATS meetings in Meath Council to offer service/client updates and collaborate with other service providers to achieve best outcomes for clients.
* Liaise and stay in regular contact with stakeholders, social housing providers, landlords, management companies and local authority area offices to support progression routes for clients.
* Advocate on behalf of tenants, responding rapidly and providing practical aid in a crisis arising for the tenant.
* Assist the client with access to relevant services e.g., Housing Welfare, Social Welfare, Primary Care services, Treatment, and Recovery Services, and Rent sections.
* Provide emotional and practical support to service users to ensure they can sustain their current tenancy including advise and support on the expectations regarding the upkeep of housekeeping within the service.
* Work from strengths-based perspective to encourage resilience in service users and support them in feeling empowered.
* Facilitate clients to access housing, maintenance, and repair services information and advice of their rights and responsibilities.
* Facilitate clients to develop positive relationships with their community with best practise and social inclusion model as the basis of this work.
* Review, with clients, licence/tenancy agreements, and contracts, and refer them to organisations that assist with this such as Threshold and RTB.
* Facilitate clients to access mediation services, dispute resolution or anger management training, social welfare payments, other relevant financial supports, training, education and employment schemes/ programmes, Citizens Information, Free legal Aid services, health and care facilities (GP, Mental and physical health services health, Family support services, Counselling/psychology services (clinical), MABS and community-based education.
* Update clients with any tenancy legislation changes, and changes to the rent pressure zones that may directly impact them.
* Report and record any child protection issues to the DSC child protection officer if concerned, and liaise with relevant child protection services as directed.
* Record client caseload data and update regularly. Compile statistics, update PASS and Internal IT Systems.
* You will hold responsibility within your team as the representative for an organisational role, this can include matters such as petty cash, GDPR or Health and Safety. Depending your role you may have to attend Organisational meetings in Dublin as the representative for the team .
* Support Clients to access both external and internal avenues of funding to assist those moving on from homeless services to set up their new homes fully.
Attend mandatory and organisational trainings at training events in Dublin.
Essential for the role:
* BA/BS degree in psychology, social care, addiction, counselling, youth work, community development, psychotherapy or similar.
* 2 years' experience working in a social care setting, working with vulnerable clients.
* 1 year experience as a project worker (case management, developing and implementing support/care plans)
* Understanding of why people become homeless and the needs they have.
* Understanding of supporting clients to develop their independent skills to promote their independent living..
* Client-focused, solution focused, adaptable, accountable, resilient individual.
* Experience developing strong relationships, with clients and stakeholders.
Ability to support clients independently, within the support of a team.
Desirable for the role:
* Experience of working in the community, and liaising with local authorities and/or other housing providers.
* Experience of lone working – (hybrid model)
* Experience of Salesforce system and PASS system
* Awareness of addiction, mental health, treatment pathways and services
* Experience of assessing clients needs and signposting to community supports.
* Experience of mobile working in a visiting support capacity.
Full driver's license/access to vehicle.
Benefits :
* 25 days annual leave,
* 5% matched contribution to your pension,
* Paid Sick Leave Policy,
* Paid Maternity Leave Policy,
* Bike to Work Scheme,
* Commuter Travel Tax Savers Ticker,
* 1st-week Comprehensive Training.
Progression Opportunities
Please note: If you are unsure of any of the requirements, please contact the Recruitment Team at Shortlisting will continue throughout the recruitment process.
Dublin Simon Community is an equal opportunities employer and encourage applications from all qualified individuals.