Overview
Join to apply for the
Senior Operations Manager
role at
Jabil
.
Summary
Lead the Operations Department in operating with a high level of efficiency, integrity, and enthusiasm, striving to achieve excellence in all endeavors.
Be a creative and proactive leader of the management team, focused on continuous improvement.
Provide exceptional support to customers, team members, and shareholders.
The position reports directly to the Operations Director.
Essential Duties And Responsibilities
include the following.
Other duties may be assigned.
Leadership And Management Responsibilities
Recruitment and Retention:
Recruit, interview and hire Functional Managers.
Communicate criteria to recruiters for Functional Management position candidates.
Coach Functional Managers in the interviewing/hiring process.
Monitor team member turnover; identify key factors that can be improved; make improvements.
Employee and Team Development:
Identify individual and team strengths and development needs on an ongoing basis.
Create and/or validate training curriculum in area of responsibility.
Coach and mentor Functional Managers to deliver excellence to every internal and external customer.
Create and manage succession plans for Functional Managers.
Performance Management:
Establish clear measurable goals and objectives by which to determine individual and team results (e.g., operational metrics, project timelines, training documentation, attendance, knowledge of roles and responsibilities, personal development goals).
Solicit ongoing feedback from Workcell members, Business Unit Manager (BUM), and Functional Manager on the Functional Manager's contribution to the team.
Provide ongoing coaching and counseling to Functional Manager based on feedback.
Express pride in staff and encourage them to feel good about their accomplishments.
Perform team member evaluations professionally and on time.
Drive individuals and the team to continuously improve in key operational metrics and the achievement of organizational goals.
Coordinate activities of large teams and keep them focused in times of crises.
Communication:
Ensure recognition and rewards are managed fairly and consistently.
Provide a forum for the exchange of ideas and information within the department.
Organize verbal and written ideas clearly and use an appropriate business style.
Encourage input from team members.
Assess and adapt communication style as needed.
Functional Management Responsibilities
Business Strategy and Direction:
Create and communicate campus strategic directions.
Define, develop and implement a strategy that contributes to corporate strategic directions.
Provide regular updates to Functional and Corporate Operations Manager on the execution of the strategy.
Cost Management:
Identify creative ways to reduce cost by streamlining processes and systems (e.g., modification of responsibilities, consolidation of tasks, elimination of non-value-added processes, or re-engineering of processes and systems).
Utilize tools to monitor departmental cost and cost trends, striving to improve value.
Provide feedback to BUMs, WCMs, and Functional Managers on cost and cost trends.
Forecast Development and Accuracy:
Prepare timely forecasts for the campus.
Compare forward forecast results to historical actual results for trend assessment and analysis.
Technical Management Responsibilities:
Drive continuous improvement through trend reporting analysis and metrics management.
Assess the adequacy of data gathering methods utilized by the workcells.
Ensure procedures and work instructions are efficient and not redundant.
Offer new ideas and suggestions for improvement.
Identify and implement best-in-field practices.
Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively.
Establish new measurement systems where possible.
Share knowledge with other Jabil facilities to promote best practices across the organization.
Ensure 100% adherence to company policies and procedures (e.g., Health and Safety, Quality).
Ensure sensitive and confidential information is handled appropriately.
Encourage team members to maintain knowledge of emerging electronic, manufacturing, and materials management technologies.
Support Jabil in being an industry leader in advanced systems and methods.
Adhere to safety and health rules and company security policies.
Minimum Requirements
Bachelor's degree or equivalent education and training and 10 years of work experience in a relevant Jabil position OR equivalent external work experience, including 5 years of management experience.
Master's degree preferred.
Advanced PC skills, including training and knowledge of Jabil's software packages.
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted through our official job portal with a e-mail address, or direct e-mail with a address.
Jabil does not request payments for interviews or at any other point during the hiring process.
Jabil will not ask for your personal identifying information via phone or e-mail.
If you believe you are a victim of identity theft, contact your local police.
Report any scam job listings to the website where posted.
Seniority level
Director
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Appliances, Electrical, and Electronics Manufacturing
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