Transportation Coordinator Role
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We are seeking a skilled Transportation Coordinator to join our dynamic team. This 9-12 month contract will be based in Cork, Ireland, and will involve coordinating transportation services to meet customer expectations.
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About the Job
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* You will work in a busy and dynamic office environment, collaborating with operations teams to plan shipments that meet customers' specific requirements.
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* Assign approved service providers for transportation based on the carrier matrix, mode, service level, and cost efficiency to ensure customer satisfaction.
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* Liaise with customers to confirm scheduled and actual pick-up times, ensuring timely and efficient delivery of goods.
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* Consolidate shipments to optimize efficiency and reduce costs.
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* Work closely with warehouse teams to schedule and prioritize shipments, providing excellent communication and problem-solving skills.
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* Report, monitor, and analyze carrier performance to ensure compliance with service metrics, meeting established goals for on-time pick-ups and deliveries.
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* Provide clients with exceptional levels of service, communicating effectively and proactively addressing any issues that may arise.
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Your Key Qualifications
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* Confident communication skills and telephone manner.
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* 1-2 years of experience in transportation or logistics, with the ability to handle problem resolution in a timely manner.
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* Strong organizational skills and the ability to communicate at all levels.
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* Proficiency in Microsoft Excel and other PC applications.
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* Customer service orientation and ability to work under pressure.
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Benefits and Opportunities
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We offer a competitive compensation package, as well as opportunities for personal growth and self-development within a dynamic organization. Our commitment to diversity and inclusion ensures that we strive to create an environment where everyone feels valued and empowered to contribute their best work.
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This role offers a unique chance to gain valuable experience in transport planning, customs, and white glove services, making it an ideal opportunity for those looking to develop their skills and advance their careers in the logistics industry.