Taxback International are a global leader in the world of indirect tax technology, solving complex and ever-changing digital tax obligations. Our innovative, cloud-based technology solutions support the world's leading businesses to navigate the complex landscape of international tax regulations.
Our mission is to simplify indirect tax obligations, ensuring our clients achieve maximum efficiency and remain compliant with the ever-changing world of tax digitization.
We are seeking an experienced and relationship-driven Partner Manager to nurture and expand value within our portfolio of existing partnerships. The ideal candidate will work cross-functionally with Sales, Product, Marketing, and Customer Success teams to deepen engagement, drive revenue growth, and deliver mutual success with our strategic partners.
Hybrid role with one day per week required in the Kilkenny office.
Key Responsibilities:
- Own and Manage Existing Partnerships:
Serve as the primary point of contact for a portfolio of established partners, ensuring alignment on goals, performance metrics, and joint value creation.
- Drive Joint Growth Initiatives:
Identify and implement opportunities to drive revenue through co-selling, co-marketing, product integrations, and service enhancements.
- Performance Monitoring:
Track and report on partner performance using agreed KPIs. Deliver quarterly business reviews (QBRs) and strategic plans for each partner.
- Cross-Functional Collaboration:
Collaborate with internal teams to resolve partner issues, streamline processes, and deliver an exceptional partner experience.
- Renewals & Upsells:
Proactively manage partner lifecycle including renewals, contract expansions, and identifying new commercial opportunities.
- Strategic Planning:
Contribute to partner strategy development, helping prioritize resource allocation and optimize return on partnership investments.
- Market Feedback Loop:
Act as the voice of the partner, delivering actionable feedback to internal teams to influence product roadmap and go-to-market strategy.
- 3–6 years experience in partner management, business development, or strategic account management in the SaaS or Fintech industry
- Proven success in managing and growing existing partner relationships
- Strong commercial acumen with a track record of delivering revenue impact through partnerships
- Familiarity with partner incentive structures and joint marketing campaigns
- Exposure to API-driven product integrations
- Excellent communication and interpersonal skills
- Strong organizational skills and ability to manage multiple partner relationships simultaneously
- Comfortable working in a cross-functional, fast-paced environment
- Experience with partner platforms, CRMs (e.g., Salesforce), and reporting tools
- Bachelor's degree in Business, Marketing, Finance, or a related field
- Experience working with system integrators, ISVs, or embedded finance solutions in a plus
At Taxback International, we are a community of like-minded individuals committed to excellence in everything we do. We create an innovative, collaborative, and supportive workplace that allows our brilliant people to unleash their potential.
Recognised as a both a Great Place to Work and Deloitte Best Managed Company, we believe that recognition goes much deeper than just financial rewards. Therefore, in addition to a competitive salary, we also offer an exclusive benefits package that includes:
- Competitive pension
- Flexible Working Policy with a combination of remote and office working and a flexible approach to working hours
- Competitive annual leave and a number of other leaves including IVF, compassion, marriage, maternity and paternity leave
- Employee-led CSR Programme, CluneTech Cares, with one paid Volunteer Day per year
- Death in Service Benefit
- Milestone Recognition Programme
- Professional & Personal Development
- Rewards & Recognition
- Employee Wellbeing Programme, CluneTech Life
Taxback International is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We are committed to building and maintaining a culture which is free from discrimination and harassment and where all employees can bring their best selves to work.
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