Hotel Operations Manager
The primary responsibility of the Hotel Operations Manager is to oversee the smooth and efficient running of all departments within the hotel.
Reporting directly to the owners, the purpose of this role is to manage the overall operations of the hotel in accordance with company standards, with a particular emphasis on the Food and Beverage function.
You will be responsible for ensuring that a consistently high standard of service, product, and customer care is delivered at all times.
Key responsibilities include:
* Managing the day-to-day operations of the hotel outlets;
* Working closely with the owners on marketing activities to drive sales and revenue;
* Ensuring that all back-of-house areas are running to a very high standard;
* Leading the hotel team to maximize revenue and deliver excellent standards of service;
* Motivating and encouraging staff, providing relevant training as needed.
The ideal candidate will have a proven track record in managing food and beverage hotel operations, with a minimum of 2 years' experience. They will also possess working knowledge of all hotel departments, financial awareness regarding costings, purchasing, and labor costs, as well as an aptitude for developing and motivating staff. Flexibility regarding working days and hours is essential.