Join to apply for the IT Support Engineer role at CplJoin to apply for the IT Support Engineer role at CplYour New CompanyCpl Cork are delighted to be partnering with a global manufacturing client who are seeking an experienced IT Support Engineer to join their onsite team in Cork.Your New CompanyCpl Cork are delighted to be partnering with a global manufacturing client who are seeking an experienced IT Support Engineer to join their onsite team in Cork.Your new roleAs the sole IT Support Engineer, you will be responsible for managing day to day IT operations for all employees in Ireland. Based onsite in the Little Island HQ you will be;Supporting onboarding and transfer requests.Provide support for any integration activities.Working with Global teams, you will resolve complex and advanced IT issues.You will support all services relating to Lifecycle management, Asset Management, License Management and User Access management for end users software and hardware.Provide a positive and supportive experience to colleagues.Coordinate uninterrupted IT support and communicate ongoing strategy and execution with colleagues.Work with end users to provide training, advice, and guidance and training on IT systems and processes.What You'll Need To SucceedThe successful candidate will have experience working in a large-scale environment providing support for Hardware, Software & Applications.3+ years IT experience in a customer facing roleExperience of supporting Windows laptops, desktops, Microsoft Office365 applications and mobile devices.Microsoft Windows Desktop Certifications or CompTIA A+, experience with Microsoft SCCM and ITIL Certification is a plusProven experience handling enquiries and escalationsExperience of providing IT support in a Manufacturing environment would beneficialOccasional travel to two additional Cork sites will be required, access to a Car is essentialOnsite 5 days per week, working hours 7am – 3.30pm Monday to Thursday and 7am – 2.30pm on Friday.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesStaffing and RecruitingReferrals increase your chances of interviewing at Cpl by 2xSign in to set job alerts for “Information Technology Support Engineer” roles.Ringaskiddy, County Cork, Ireland 1 month agoBlarney, County Cork, Ireland 2 weeks agoTechnical Support Specialist – eCommerce / SaaSTech Support (MacOS iOS) On Site at Cork, IrelandCork, Ireland | Support Specialist and UX TesterWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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