Job DescriptionThe Key Lead is responsible for ensuring all customers receive a quality in‑store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates and ensuring store operations run effectively. The Key Lead is part of the store leadership team, driving store performance on the floor through customer experience and team achievement of daily sales.ResponsibilitiesPerform Opening and Closing Routines.Operate Register/Point of Sale systems.Fulfill OMNI Channel Orders.Demonstrate Product Knowledge, Brand Awareness, while driving sales.Build and maintain Visual Displays.Analyze reporting to inform decision making.Protect Store Assets & perform Inventory Control.Represent the Brand and exemplify Company Culture and Values.Work Schedule RequirementsSchedule will vary weekly but should expect to work at least 20 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.Required QualificationsEducation – High School Diploma/ G.E.D. equivalent preferred.Retail Experience – At least 1 year of retail experience is preferred.Supervisor/ Managerial Experience – No supervisory/ management experience is required.Maintain a strong customer focus.Demonstrate exceptional interpersonal skills.Possess strong communication skills.Show knowledge of current fashion trends.Be energetic, outgoing, and assertive.Take initiative and show confidence.Master adaptability and flexibility.Balance multiple tasks while being detail‑oriented.Engage in applied learning and proactive thinking.Exhibit a strong work ethic.CompensationThe starting rate for this position is €16.50 per hour.BenefitsQuarterly Sales Incentive Bonus.Merchandise Discount.Opportunities for Career Advancement.Associate Assistance Program.Opportunity to Become a Brand Affiliate.Training and Development.A Global Team of People Who Celebrate you for Being YOU (pending completion of 90 day probationary period).Equal Opportunity EmployerIS AN EQUAL OPPORTUNITY EMPLOYER.
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