Job Opportunity
We are committed to career development and growth, so your dedication can lead to exciting internal promotions.
Benefits include:
* Free employee meals on duty
* 50% Off F&B in all properties €/£60 employee rate on rooms for all hotels
* 30% off the Friends & Family rate
* Extra AL day for every year worked (5 extra days to a maximum of 5 days)
* Employee Assistance Programme
* Cycle to Work Scheme/Transport Schemes
* Pension access
Responsibilities
* Ensure that all guests receive a genuine, warm, friendly, and courteous welcome upon their arrival and throughout their stay from all department personnel
* Contribute to achieving goals related to mystery audits, customer comment indexes, quality evaluations, and hotel standards
* Support in efficiently managing front office departmental operations
* Collaborate with the management team to maintain high morale among staff at all times
Requirements
* At least one year of experience in a similar role
* Excellent organizational skills with the ability to oversee and delegate tasks to others
* A warm, friendly, and approachable personality when interacting with both staff and guests
* The ability to work independently as well as part of a team