Job Description
We are seeking a talented Salesforce Business Analyst to join our team. This exciting role will focus on developing and supporting the global Salesforce solution, comprising sales cloud, service cloud, associated managed packages, and related technologies.
This position involves delivering continuous improvements to customer-facing digital platforms using Salesforce experience cloud. The ideal candidate will engage with business functions to optimise and digitise key globally aligned business processes, project manage and support digital initiatives through to our live environment, build, test, deploy and document configuration across our Salesforce landscape, and work closely with our ICT service delivery and security teams.