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Assistant front office manager

Mount Wolseley Hotel, Spa & Golf Resort
Assistant front office manager
€60,000 - €80,000 a year
Posted: 6 May
Offer description

Join to apply for the Assistant Front Office Manager role at Dunboyne Castle Hotel & Spa

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Join to apply for the Assistant Front Office Manager role at Dunboyne Castle Hotel & Spa

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Job Description

Location: Dunboyne Castle Hotel & Spa, Maynooth Road

Join our fabulous team at Dunboyne Castle Hotel & Spa as a Assistant Front Office Manager.

The Assistant Front Office Manager position is an exciting role that aims to ensure all our guests have a wonderful experience. We are looking for a strong, experienced, motivated person with a proven track record of successful Front of House management.

About Us

Dunboyne Castle Hotel & Spa is a luxury estate, nestled in 21 acres of lush green Meath countryside. The Georgian mansion which welcomes visitors today was originally built in 1764, on the same site as the original castle. Dunboyne Castle was acquired by Mr. Thomas Röggla in December 2022. The hotel joined his collection of luxury Irish hotels forming the TMR Hotel Collection, including Farnham Estate Spa & Golf Resort, Harvey’s Point, Mount Wolseley & Aghadoe Heights.

As part of the TMR Collection & under the guidance of Windward Management, Dunboyne Castle offers great opportunities for growth & progression in your hospitality career.

Role & Responsibilities

Role

All our team pride themselves in offering exceptional guest service to ensure we always go above our service standards. Your role with us will include:


* Ensuring a smooth, prompt and effective service to all guests
* Ensures maximum compliance with the Company’s guest service standards and procedures
* Support the operations of the Front Desk
* Manage shifts at the Front Desk and support all Front Office training
* Support the Front Office Manager in all performance management related activities

Requirements

* The ideal candidate will possess a minimum of 2 years experience in a supervisor role on a busy hotel front desk
* The ideal candidate must be available to work a mixture of morning and evening shifts and public holidays, 5 days across 7
* You must have hotel front desk experience and be proficient using Opera or a similar property management system

About The Role

Perks & Benefits of working at Dunboyne Castle Hotel & Spa

We Offer The Below To All Our Team Members

* A welcoming & supportive team environment
* Opportunities for development within the Hotel & wider Windward Group
* Meal on duty
* Refer a friend scheme
* Staff discounts throughout the Hotel & its sister properties
* Complimentary car-parking
* Employee Assistance Programme
* Digital Wellness Programme
* Competitive Salary & hourly rates
* Team awards & team recognition scheme including employee of the month, long service awards, team recognition days & random treat days

About Windward Management

Dunboyne Castle Hotel & Spa is managed by Windward Management.

Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.

Join us today as a Assistant Front Office Manager!

Skills Needed

Hospitality

About The Company

Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.

Company Culture

At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.

Desired Criteria

Required Criteria

* Must have two years supervisor experience on a busy hotel desk
* Experience using a property management system such as Opera
* Strong computer skills
* Strong verbal and written English
* Must be able to work a mixture of morning, afternoon and evening shifts including on public holidays and weekends

Closing DateThursday 15th May, 2025

Contract Typefulltime

SalaryBased on Experience


Seniority level

* Seniority level

Not Applicable


Employment type

* Employment type

Full-time


Job function

* Job function

Other
* Industries

Hospitality

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