Job Title: Accommodation Supervisor
The primary objective of this role is to provide effective leadership and support to the Accommodation Management team in ensuring that the hotel premises are maintained at a consistently high standard. This involves working closely with the team to deliver an efficient cleaning service, guaranteeing customer satisfaction and comfort throughout their stay.
Job Description
* Assist in on-site training programs alongside the Accommodation Manager/team members.
* Closely monitor departmental operations, facilitating smooth communication between departments as required.
* Achieve superior customer experience through prompt resolution of complaints/issues escalated by guests or colleagues alike within designated parameters set forth either verbally or written confirmation (e.g., log entries).
Skills Required:, h3 style:
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