Who We AreAt Golden Bake, we play as one team. Based in Coolock, Dublin 17, we're a proudly Irish-owned food manufacturer producing delicious ready-to-bake products for customers across Ireland, the UK, Europe, and beyond.Since 1987, our team has grown to over 130 strong, operating from a 100,000 sq ft facility—including a brand new, state-of-the-art production space—with the capability to produce up to 50,000 products per hour.Every player in our team—from production to support—has a role in delivering excellence. Our values shape how we work, how we treat each other, and how we grow together. No egos, no passengers — just one committed and united team.For four years in a row, we're proud to be recognised as a Great Place To Work certified company — a recognition we've earned thanks to the trust, pride, and supportive culture shared across our team. It reflects our commitment to creating a workplace where people feel valued, supported, and empowered to grow.What We Need Help WithWe're looking for a commercially focused and technically strong Head of Technical to lead our food safety, quality, hygiene, and compliance functions. This is a senior leadership role responsible for ensuring our products meet the highest standards of safety, quality, and regulatory compliance, while supporting innovation and continuous improvement across the business.You'll lead a team of 14, including specialists in product development, hygiene, compliance, and systems, and work closely with production, supply chain, and commercial teams to deliver excellence.ResponsibilitiesLead the development and engagement of the business in an improved food safety culture.Lead and develop the Technical team, fostering a high-performance and inclusive environment.Ensure compliance with food safety regulations and standards (e.g., BRCGS) through robust systems and continuous improvement.Manage relationships and inspections with regulatory authorities (e.g., BRC, DAFM).Oversee internal and external audits, ensuring full readiness for customer and regulatory inspections.Lead the development, implementation, and review of the site's HACCP plan.Manage non-conformance investigations, root cause analysis, and implementation of preventive measures.Maintain and evolve the company's Quality Management System and processes.Oversee data collection, analysis, and reporting for validations and performance indicators.Investigate and resolve product complaints, recalls, and quality incidents.Ensure robust traceability systems are in place for effective incident management.Partner with production and supply chain to improve product quality and process efficiency.Provide technical expertise to support NPD, sales, and supply chain teams.Lead and support the Process Compliance team, including training, guidance, and performance management.Champion a culture of continuous improvement and food safety awareness across the organisation.Ensure technical governance meets internal, external, legal, and customer requirements.Essential RequirementsProven experience in a fast-paced food manufacturing environment at a senior level.Familiarity with BRCGS and HACCP systems.Experience with customer complaint handling and root cause analysis.Knowledge of traceability systems and incident management.Commercially focused with strong business acumen.Experience leading technical teams and managing cross-functional collaboration.Strong understanding of food safety standards, regulatory requirements, and audit processes.Experience dealing with retailers and their systems, as well as the Department of Agriculture.Experience implementing or working with IT-based paperless solutions for production and quality.Excellent communication, leadership, and problem-solving skills.Ability to manage multiple priorities and deliver results under pressure.Strong analytical skills and attention to detail.Flexible and adaptable with a continuous improvement mindset.Team1x Product Manager1x Product Technologist1x Process Compliance & Hygiene Manager6x Hygiene Operators3x Shift Process Compliance Operatives1x Process Compliance Coordinator1x Systems TechnologistJob Types: Full-time, PermanentBenefits:Bike to work schemeCompany eventsCompany pensionEmployee assistance programOn-site parkingSick payApplication question(s):What is your salary expectation?What is your notice period?Work Location: In person