EO2 Case Interventions Team Leader
We are currently recruiting a skilled EO2 to join our team in Armagh.
The successful candidate will be responsible for managing, controlling and tracking allocated work. They will also oversee a caseload of cases, ensuring adherence to procedures and guidance. The ideal candidate will have excellent IT skills, including the use of Microsoft Word and Excel.
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Key Responsibilities:
* To manage team/individual caseloads effectively
* To complete accuracy checks proactively monitoring quality
* Contacting customers and third parties where appropriate