Overview
Do you thrive in a fast-paced environment and enjoy ensuring exceptional guest experiences? Are you passionate about the hospitality industry and have experience in meetings and events? If so, we want to hear from you!
About the Role
We are looking for a highly motivated Food and Beverage Assistant to join our dynamic team, specifically focused on supporting meetings and events. You will play a key role in ensuring the smooth operation of all food and beverage services for our valued guests.
General Responsibilities
* Provide Efficient, prompt and courteous service
* Serves guests promptly and courteously
* Accurately records guest orders and serves food and beverage orders
* Checks periodically with guests to see if they would like anything else
* Processes guest checks accurately
* Deals with compliments and complaints reporting them to the manager/supervisor.
* Arranges furniture as needed
* Ensures that the working area and station is stocked with “mise-en-place” and kept clean and tidy at all times
* Ensures that all items of service and consumable goods meet the required level of service
* Maintains a thorough working knowledge of the menu, wine and beer list, and content of menu items to be able to advise guests on selection and promote additional sales accordingly
* Promotes additional sales by taking opportunities to up-sell, in a manner that is professional and courteous
* Has full knowledge of alcohol and liquor policies and regulations, and complies fully with them
Other important miscellaneous duties
* Stays current with activities in the hotel
* Attends meetings and training required by the Management
* Accepts flexible work schedule necessary for uninterrupted service to hotel guests
* Continuously seeks to endeavour professionalism in own job function
Qualifications
* Minimum of 1 year experience in a food and beverage service role, preferably within a hotel setting.
* Proven experience supporting meetings and events.
* Excellent communication and interpersonal skills, with the ability to build rapport with guests.
* Strong teamwork and collaboration skills.
* A positive and enthusiastic attitude with a dedication to exceeding guest expectations.
* Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
* A flexible approach to scheduling, including evenings and weekends.
* Basic knowledge of food and beverage service procedures is a plus.
What we offer
* Competitive salary and benefits package.
* Opportunity to learn from experienced chefs and gain valuable exposure to the hospitality industry.
* Work in a dynamic and supportive team environment.
* The chance to be part of a team creating exceptional guest experiences.
* B&B discounts across the iNUA Collection group.
We encourage applications from enthusiastic individuals who are eager to learn and contribute to our team's success.
We look forward to hearing from you!
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