Formula Networks provides cost-effective and high-quality IT solutions that encompass telecoms, networking, software, administration, training, hosting and security issues.Due to continued growth, we are now looking for an IT Helpdesk Engineer to be based in Limerick or Clare to provide technical support to customers via the telephone and on-site.BenefitsDevelop your career with an innovative companyCompany vehicle with fuel card (depending on location and capabilities)Join an agile, expanding companyGrow your career and future prospectsAdditional benefits after six months' service, including life assuranceThis is a brilliant opportunity for a high‑calibre IT professional with experience in a desktop support role to join our growing company.In return for the unique knowledge and skill set you’ll bring to the role, you’ll receive an unrivalled level of support that will push you to be the best you can be while developing your career in a collaborative and innovative environment.What’s more, this role offers flexibility, with both hybrid and field working arrangements, depending on your needs (and our projects).So, if you have the technical skills needed to thrive within this exciting and varied role, then apply today!ResponsibilitiesProvide an outstanding troubleshooting and technical resolution serviceJoin a growing team of Desktop Support EngineersEngage with customersUtilise remote access software to identify and resolve issuesComplete regular network installationsOccasionally travel to visit satellite sitesQualificationsExperience in a similar desktop support roleProficiency using Windows desktop and server platforms, including Active Directory, Mac OS, Windows Server 2012-2019, Office 365, MS Office and networking and routing technologiesA full, valid EU driving licenceWe would like to hear from you if you’ve worked as an IT Support Engineer, Network Support Engineer, Technical Support Analyst, Technical Support Engineer, Helpdesk Support Engineer, or IT Helpdesk Analyst.Webrecruit and Formula Networks are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
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