FIRST NOTIFICATION OF LOSS CLAIMS HANDLER FULL TIME HYBRIDCONTRACT KennCo are currently recruiting a First Notification of Loss Claims Handler based in their South Dublin office in Dublin 16. The company was founded in 2008 and it is a dedicated, Broker only Underwriting Agency, acting as a product producer on behalf of top rated European and Irish based insurers. KennCo performs all the duties of an insurer, from underwriting, pricing, distribution, branding, broker agreements/schemes, accounts reconciliation to full claims handling and settlement. In order to perform these duties to the upmost satisfaction of the major insurers which we represent, KennCo employs high calibre experienced employees. In return, KennCo provides a positive working environment where the culture is very teamwork focused. In addition, we provide our employees with valuable experience and on the job training. This is a full-time permanent contract, and the successful candidate will report directly to the Claims Operations Manager. The ideal candidate must have one to two years relevant First Notification of Loss claims handling experience. They must be a minimum of APA qualified or grandfathered, ideally working towards CIP. Key Duties / Responsibilities: The duties and responsibilities of the role of the FNOL Claims Handler will include but will not be limited to: Day to day handling of all claims post, notifications, processing, and phone calls Compliance with insurance company binders and the rules set out for claims authority and reporting. Best practice from a department/company efficiency service viewpoint Ensuring all notifications are logged onto the system by month end. Ensuring all reserve amendments and payments are logged by month end. Assistance in producing month end reports to insurers. Assistance in recording monthly payments. Observance of good service management for customers, brokers and third parties Reporting directly to the claims manager and or insurance carriers Assistance in insurer audits Appointing approved repairers, loss adjusters, engineers, medical and legal experts to assist in claims settlement. Settling as early as possible, without legal experts if possible Observing PIAB rules on reported claims Attending settlement negotiations if requested by the claims manager. To train, if requested on providing monthly and quarterly reports. Training on monthly and quarterly reporting styles will be provided. Other duties and responsibilities as may be required by management. Key Skills: A minimum of 2 years FNOL claims handling is essential. APA/Grandfathered status, ideally working towards CIP. Customer-focused and ability to agree win-win situations. Awareness of Underwriting Principles and applicable legal and liability knowledge, claims regulations, compliance (CPC) & motor legislation. Methodical & structured approach to work demonstrating good problem-solving skills. Excellent negotiation and decision-making skills. Ability to work on own initiative. Flexible with the ability to manage and prioritise the workload in order to fully deliver on objectives. Excellent communication & telephone skills The ideal candidate will be a team player with a positive attitude, be proactive and highly motivated. Benefits: Annual performance related bonus Hybrid work model