Senior Leadership Role
A compelling opportunity to drive Damage Claims operations within a large and complex environment.
About the Role
* Lead day-to-day claims operations across personal and commercial portfolios, ensuring seamless service delivery and customer satisfaction.
* Develop and implement operational strategies that drive performance against key metrics, including service levels, settlement timeliness, quality, customer experience, and cost.
* Foster high-performing management teams through effective leadership, coaching, and development initiatives.
Your Background
We are seeking an experienced professional with:
* A strong track record of leading claims operations or teams at scale.
* Possession of proven skills in delivering performance improvements and driving change initiatives.
* An ability to manage multiple stakeholders effectively while maintaining excellent communication skills.
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