Social network you want to login/join with:
Technical Implementation Manager, Dublin
col-narrow-left
Client:
Workday
Location:
Dublin, Ireland
Job Category:
Other
-
EU work permit required:
Yes
col-narrow-right
Job Reference:
d4a31fbe938a
Job Views:
4
Posted:
30.06.2025
Expiry Date:
14.08.2025
col-wide
Job Description:
About the Role
The Technical Implementation Manager is the main contact point for the customer in the pre-launch period and will be responsible for the overall project implementation while ensuring scope, quality, timelines, and project metrics are met. This role will serve as HiredScore's solution consultant, bridging between the development team, product team, and client during the project implementation period. We ensure that the client will be able to extract the greatest value from the product post-launch and ensure commitments are delivered on time.
You will gain experience working, partnering and collaborating with diverse customers such as HiredScore’s executive team, R&D, product, professional services teams, customer success teams, and our client’s senior leadership.
You will create and lead day-to-day project plans; supervise and review progress and timelines and adjust as needed. As well as identify, track, and resolve issues to ensure meeting commitments and project success
Other responsibilities include:
Tracking and communicating project status, risks, issues, decisions, and actions to internal and external collaborators
Demonstrating strong project leadership skills and analytical competence to overcome challenges and drive project success
Understanding customer needs and challenges, offering valuable and viable solutions to meet their requirements
Configuring HiredScore's product in client environment as per Statement of Work and project implementation plan
Building & maintaining relationships through communication with U.S. based clients and all collaborators to guarantee satisfaction with the project's delivery
Communicating to the client any maintenance needs of the new implementation for a defined period post-launch.
Maintaining detailed documentation of key tasks, achievements, and client interactions for comprehensive project monitoring and review
Working with the client Success teams and Support to transition the account from the implementation phase to the launch, training, and adoption phase, ensuring a smooth handover
Seeing opportunities for further business & product development, or potential risks that could impede or slow progress of implementation, and notifying key collaborators when needed
About You
Basic Qualifications
At least 4+ years experience in a Technical or Project Implementation Management role with hands on configuration experience
At least 3 years experience technical configuration of using XML or YML files or Self Service tools
2 years of experience implementing SaaS. Working on large scale software delivery projects
At least 2 years experience working with external client-facing enterprise products
Previous experience working with configuration tools and able to fulfil technical tasks
Other Qualifications
Worked with SQL/NoSQL databases
Demonstrated ability to handle day-to-day work challenges; adjust to shifting priorities, identify and take on technical and operational issues during implementation
Strong analytical skills, detailed understanding and capability to interpret client business needs and translate them into application and operational requirements
Comfortable in a fast-paced process-focused environment, adept at problem-solving
Familiarity with Agile methodologies and the software delivery lifecycle
Experience with project management tools like Microsoft Project, Jira, Monday, and Documentation repository
#J-18808-Ljbffr