Job Overview
This exciting opportunity is for a highly motivated and customer-focused individual to take on a key role in the day-to-day running of our department. As a Retail Supervisor, you will be responsible for supervising and coaching others to deliver exceptional standards of customer service.
Key Responsibilities
* Supervise and support a team of retail colleagues to ensure seamless delivery of customer service
* Coach and develop team members to achieve their full potential and improve sales performance
* Contribute to achieving sales targets by implementing effective sales strategies and promoting products
* Maintain a high level of knowledge about products and services to provide expert advice to customers
Requirements
* Experience of supervising or leading a small team
* Proven track record of delivering great customer service in a retail environment
* Excellent communication and interpersonal skills
* Able to work effectively under pressure and meet deadlines
* Knowledge of sales techniques and product knowledge an advantage
Benefits
* Competitive salary and bonus scheme
* Opportunities for career progression and professional development
* Store discount and employee benefits
* Recognition and rewards for outstanding performance
What We Offer
We are committed to creating a diverse and inclusive workplace where everyone feels valued and supported. Our goal is to help our colleagues grow and develop in their careers, whether that's in retail or other areas of the business.