Job Title:
Tech Support Specialist
As a Tech Support Specialist, you will play a critical role in ensuring the smooth operation of our cutting-edge equipment. Your primary responsibility will be to collaborate closely with customers to install, maintain, and upgrade complex systems.
'Key Responsibilities:
* Perform field-based installation, configuration, maintenance, and upgrades of complex equipment.
* Use digital analytics for troubleshooting.
* Apply basic diagnostic techniques to assess equipment and address technical issues.
A minimum two years of work experience in customer or field service support is required. You should also have relevant qualifications such as an Associate Degree or higher in a related field. Additionally physical requirements include extensive walking standing at height lifting up to 35 lbs working with electricity use hand power tools knowledge Microsoft Excel Word PowerPoint ability distinguish colors.',