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Account Manager – Dublin, Ireland, Dublin
Client: Apleona HSG Facility Management
Location: Dublin, Ireland
Job Category: Other
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EU work permit required: Yes
Job Reference:
705d13ded0c9
Job Views:
4
Posted:
07.07.2025
Expiry Date:
21.08.2025
Job Description:
This role involves managing service delivery for a high-profile contract portfolio, ensuring quality, client satisfaction, and continuous improvement.
Main Duties and Responsibilities:
* Formulate and manage budgets to meet financial objectives.
* Promote company aims, meet quality standards, and support customer service goals.
* Ensure safe working environments and regulatory compliance.
* Manage all aspects of contracts, including maintenance and energy management.
* Provide guidance to clients and on energy cost minimization.
* Establish and monitor quality measures and procedures.
* Manage costs, develop SLAs, and monitor KPIs.
* Facilitate staff training and ensure HR policy compliance.
* Support commercial functions during tendering.
* Ensure client satisfaction and manage project works.
* Handle contractual documents, sourcing, and site audits.
* Prepare reports and ensure health & safety compliance.
* Implement service improvements and develop customer relationships.
* Hire, develop, and motivate staff with excellent interpersonal skills.
* Handle ad hoc projects as needed.
Person Specification:
* Focus on continuous improvement, people management, and customer focus.
* Strong communication, decision-making, and problem-solving skills.
* Financial responsibility and ability to manage multiple priorities.
Qualifications and Experience:
* At least five years in a GMP regulated environment, with management experience.
* Financial experience managing budgets over €1 million.
* Project and energy management qualifications are advantageous.
* Third level engineering qualification or equivalent.
* Membership in a relevant professional organization.
Working Pattern:
Monday to Friday, 8 AM to 4:30 PM.
Ref. 14537
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