The Associate Director of the IT Application Run Team will be responsible for leading and managing within assigned areas, ensure the stability, compliance, and performance of enterprise applications. Ensuring that operational processes and computerized systems deployed across IOPS meet the needs of the business and are compliant with relevant regulatory and security standards. Works with the equivalent Run Application Leads at other sites ensuring global alignment.
As an Associate Director of the IT Application Run Team, a typical day might include the following:
* Oversee day-to-day IT application operations to ensure high service levels and SLAs are met (coverage may include application administration, minor enhancements, user support, application lifecycle, and system monitoring).
* Manage allocation of resources to support and maintain current applications.
* Establish and manage indicators of system health and performance.
* Ensure changes to applications and platform/OS updates are managed appropriately in collaboration with IOPS IT Operations and Corporate IT.
* Oversee third-party service providers (e.g., MSPs), ensuring performance and cost-effectiveness in partnership with other IT Run leads.
* Assist in annual IT budgeting, vendor negotiations, and resource allocation.
* Create and develop metrics with team leaders and utilize MDI structures to ensure optimal process and service performance.
* Maintain responsibility for system documentation ensuring accuracy and currency. Conduct risk assessments, audits, and implement disaster recovery and business continuity plans.
* Prepare the teams for regulatory and internal audits.
* Work with the validation and DI function to ensure systems remain in a compliant state.
* Proactively work with System Owners and end-users to ensure high levels of customer satisfaction.
* Establish communication forums with upper management and customers to provide ongoing and prompt status updates.
* Drive a continuous improvement mindset. Introduce process improvements and automation initiatives
* Ensure employee training requirements are met, development plans are in place, and performance management processes are adhered to.
This Role May Be For You If:
* You are passionate about leading and developing teams, fostering growth, and driving performance.
* You thrive in environments where operational excellence and compliance are top priorities.
* You have a proven ability to manage resources, budgets, and vendor relationships effectively.
* You enjoy collaborating with cross-functional teams and engaging with stakeholders at all levels.
* You are driven to identify opportunities for process improvement and automation to enhance efficiency.
* You have a strong understanding of IT compliance guidelines, including PICS, CFR21 Part 11, Annex 11, and GAMP.
* You excel at balancing strategic planning with hands-on operational management.
In order to be considered for this position, you must hold a BS/BA in Information Technology or related field and 10 + years industry experience in Information Systems and Technology or equivalent combination of education and experience. 8 of those years should be in managing employees and budgets, with 7+ years of experience in a GMP manufacturing environment and experience in a biotech/pharma environment. Experience with IT Compliance guidelines including PICS, CFR21 Part 11, Annex 11 and GAMP preferred.
Does this sound like you? Apply now to take your first step towards living the Regeneron Way We have an inclusive culture that provides comprehensive benefits, which vary by location. In the U.S., benefits may include health and wellness programs (including medical, dental, vision, life, and disability insurance), fitness centers, 401(k) company match, family support benefits, equity awards, annual bonuses, paid time off, and paid leaves (e.g., military and parental leave) for eligible employees at all levels For additional information about Regeneron benefits in the US, please visit For other countries' specific benefits, please speak to your recruiter.
Please be advised that at Regeneron, we believe we are most successful and work best when we are together. For that reason, many of Regeneron's roles are required to be performed on-site. Please speak with your recruiter and hiring manager for more information about Regeneron's on-site policy and expectations for your role and your location.
Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. The Company will also provide reasonable accommodation to the known disabilities or chronic illnesses of an otherwise qualified applicant for employment, unless the accommodation would impose undue hardship on the operation of the Company's business.
For roles in which the hired candidate will be working in the U.S., the salary ranges provided are shown in accordance with U.S. law and apply to U.S.-based positions. For roles which will be based in Japan and/or Canada, the salary ranges are shown in accordance with the applicable local law and currency. If you are outside the U.S, Japan or Canada, please speak with your recruiter about salaries and benefits in your location.
Please note that certain background checks will form part of the recruitment process. Background checks will be conducted in accordance with the law of the country where the position is based, including the type of background checks conducted. The purpose of carrying out such checks is for Regeneron to verify certain information regarding a candidate prior to the commencement of employment such as identity, right to work, educational qualifications etc.