The Heritage
offers a sophisticated elegance with impeccable hospitality set in wonderful un-spoilt Laois countryside. It comprises of a luxury world class Hotel and European Award Winning Spa. The Heritage also offers guests a number of on site activities such as our Health Club with Leisure Pool, Jacuzzi, Sauna and Steam rooms, 5km Walking Track and Cinema.
We are currently looking to hire a Senior Bartender/Mixologist to join our existing bar team.
Main duties:
* To operate the Till system effectively.
* To carry-out mise en place for service, ensuring it is sufficient to allow for the required standard of service, i.e. setting tables, stocking stations, preparing tea / coffee etc.
* To give full co-operation to any colleague requiring assistance in a prompt caring and helpful manner and to be flexible in assisting around the hotel in response to business and clients needs.
* To maintain regular and effective communication within your team and at all levels by attending briefing sessions when required.
* To have knowledge of wines, spirits and the menu items.
* To handle guest's complaints discretely, notifying the Head of Department or the Food & Beverage Director.
* To have a complete knowledge of the Heritage and the product and services it offers.
* Report for duty clean and tidy, wearing the correct uniform and safety shoes to Company standard ensuring your name badge & preferred pin is worn at all times whilst on duty.
* Maintain cleaning programme in operation.
* Secure and record lost and found property, following the correct procedure.
* Ensure full knowledge of all hotel facilities including opening and closing times and promote these facilities at every opportunity.
* To familiarise yourself with your departmental SOP (Standards of Procedure Manual) which is available from your Department Head.
* To attend and support hotel and departmental meetings as requested.
* To participate in job chats and performance appraisals.
* To be fully familiar with the complaints procedure and that complaints are dealt with in a courteous and sympathetic fashion and reported to the Duty Manager if necessary.
* To work towards achieving high hotel inspection results.
* It is agreed that flexibility of employees is fundamental to the Hotel's ongoing progress.
The Heritage 'Core Values'
Our Core Values are the essence of what we stand for as a company and it is our vision to instill a people focused culture within the hotel. These 5 core values give The Heritage a framework for leadership and set the foundations for our employees to grow and prosper in their roles with us
* Think about the guest
* Be Respectful
* Work as one
* Be the Best
* Own it and deliver it
Why work for The Heritage, part of FBD Hotels:
* Discounted rates in other FBD properties
* Health Club membership
* Learning and development opportunities.
* Employee Assistance Programme.
* Strong team focus and team atmosphere.
* Meals and uniform are provided.
* Free parking onsite
If you believe that you have the experience that we have outlined above, please send your CV for consideration for this role