CUSTOMER SERVICE AGENT REQUIRED: DUNDALK CO LOUTH
Experience in customer service/similar role preferred, however comprehensive training will be provided
Full time, 37.5 hours per week (Mon-Fri)
Job Description
We are currently seeking a Call Centre Agent for our team in Dundalk.
As a member of our customer service team, you'll handle inbound calls addressing service, account, and payment enquiries while also proactively engaging in outbound calls to assist with queries, customer retentions and sales opportunities.
Alongside these responsibilities you'll perform administrative tasks as needed.
We're looking for individuals who are not only friendly and adept at customer interaction, but also passionate about retaining customers and driving sales.
Benefits/extras;
Commission incentives
Clear(internal) progression path
Generous pension scheme
Educational Reimbursement
Employee discount
Life insurance
Bike to work scheme
Free on-site parking
INDMP
Job Types: Full-time, Permanent
Pay: From €***** per hour
Experience:
Customer service: 1 year (preferred)
Work Location: In person