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As your daily activity consists of providing solutions to our stakeholders, you are a master in communication, capable to be assertive in every situation. Using synergies and asking the right questions allow you to respond quickly to people's needs.
Responsibilities
* Handling requests coming from different communication channels
* Providing support to different internal stakeholders relating to sales activities
* Managing possible complaints by finding suitable solutions
* Handling outstanding requests turning them into profitable contracts
* Interaction with partners and customers in case of missing documents to promote the finalisation of the contract
* Managing activities of the sales process according to the area of responsibility
* Support in the optimisation of processes
Requirements
* Bachelor's degree in Business Administration, Marketing, Communications, or a related field is preferred.
* Professional experience in an Internal Sales department or Sales Support role.
* Prior experience in managing customer complaints and providing suitable solutions.
* Excellent verbal and written communication skills. Ability to communicate effectively and assertively with customers, partners, and internal stakeholders.
* Ability to work collaboratively within a team and support other team members.
What we offer
* A secure job in a dynamic and innovative environment with a competitive salary and bonus structures.
* Modern offices and equipment.
* Excellent benefits - healthcare, pension, 25 days annual leave, bike to work scheme, Health and Wellbeing allowance, etc.
* Hybrid working after probationary period.
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