Security Operations Engineer – Identity Governance & Administration
Cork, Ireland
About the Company
We are currently working with a global healthcare and life sciences organization driven by innovation and compassion. Their mission is to improve lives through breakthrough medicines, advanced research, and a commitment to integrity and excellence. With operations across multiple regions, we combine cutting-edge science with a people-first culture, empowering our teams to make a meaningful impact on health worldwide.
About the Position
About the role
We're looking for a Security Operations Engineer (SecOps) specializing in Identity Governance and Administration (IGA) to help strengthen the global cybersecurity posture of our client. In this role, you'll play a key part in managing, monitoring, and optimizing enterprise identity systems, ensuring users have secure, appropriate, and timely access to company resources.
You'll be a hands-on contributor in a global operations environment, resolving incidents, managing changes, and continuously improving identity and access management processes. Collaboration with cross-functional teams will be essential to ensure compliance, mitigate risk, and drive operational excellence across identity platforms.
Key Responsibilities
* Support and maintain enterprise Identity Governance systems, ensuring consistent uptime, performance, and compliance.
* Execute incident, change, and problem management processes aligned with ITIL best practices.
* Monitor system health, respond to alerts, and manage resolution of identity-related incidents.
* Apply patches, upgrades, and security updates to IAM platforms.
* Analyze system performance data and recommend improvements to enhance stability and scalability.
* Maintain comprehensive documentation including system configurations, procedures, and incident reports.
* Collaborate with IT, application, and security teams to resolve issues and plan integrations.
* Support internal and external audit activities and ensure adherence to compliance requirements.
* Conduct root-cause analysis for recurring issues and implement preventive measures.
* Contribute to process automation and continuous improvement initiatives.
On-Call Support
* Participate in a structured global on-call rotation to support critical identity services outside standard working hours (every 4-6 weeks).
* Provide rapid response and resolution for high-priority IAM incidents during weekends or holidays, following a shared "follow-the-sun" model with other global teams.
Experience/Requirements
Required
* Bachelor's degree in Computer Science, Engineering, Information Systems, or related technical discipline.
* 1–3 years of professional experience in
Identity and Access Management (IAM)
, particularly in provisioning, access control, and governance.
Preferred
* Familiarity with IT service management processes (ITIL).
* Understanding of security fundamentals, authentication protocols, and access control models.
* Experience with IAM platforms such as
Microsoft Identity Manager
,
Entra ID (Azure AD)
, or
SailPoint
.
* Proficiency in scripting or automation using
PowerShell
,
Python
,
NodeJS
, or similar languages.
* Exposure to
cloud environments (AWS, Azure)
and understanding of related security frameworks.
* Strong analytical and communication skills with the ability to collaborate across distributed teams.
* Industry certifications such as
CISSP
,
CISM
, or equivalent are a plus