Job Overview
We are seeking an experienced facilities management professional to oversee multiple client portfolios, manage subcontractor performance, and drive operational efficiency.
* Take ownership of Planned Preventive Maintenance (PPM) contracts, ensuring compliance with service level agreements.
* Plan, schedule, and oversee PPM works with subcontractors and in-house teams.
* Act as main point of contact for key clients, building strong relationships and proactively addressing issues.
* Manage ad-hoc and reactive work requests, ensuring timely allocation and completion.
* Monitor subcontractor performance, including KPI tracking and quality assurance.
* Support operational planning, reporting, and forecasting with the management team.
* Lead process improvements to streamline scheduling and communication workflows.
Required Skills and Qualifications:
* Minimum 3–5 years' experience in facilities management or maintenance coordination.
* Proven track record of managing multiple contracts and client relationships.
* Strong leadership and decision-making skills with the ability to delegate and prioritise effectively.
* Excellent written and verbal communication skills with a professional approach.
* High organisational and time management skills, with the ability to handle competing deadlines.
* Experience with CAFM systems and Microsoft Office is essential.
What's On Offer:
* A senior position within a growing and dynamic company.
* Competitive salary and performance-related incentives.
* Opportunity to shape operational processes and contribute to strategic decisions.
* Ongoing support and development, with opportunities for career progression.
* A collaborative, forward-thinking work environment.