Electronic Health Record SME
About Us
At Optum, we deliver care aided by technology to help millions of people live healthier lives. Our work improves health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.
About The Role
We are seeking an Electronic Health Record SME to join our team in Letterkenny, Ireland. As a key member of our team, you will leverage your background and expertise in Epic or Cerner systems to shape transformation healthcare solutions.
Responsibilities
* Lead medium to large complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases
* Provide Epic product function, design, build, and testing expertise and experience for assigned Epic module(s)
* Collaborate with end users to design and build the Epic system in a timely and professional manner and make corrective configuration or enhancements
* Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs
* Provide technical and/or clinical consultation including application configuration. Review, analyze, and evaluate system needs to develop recommendations for customers
* Serve as a mentor/subject matter expert to local and client-based team members
* Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software
* Facilitate communication with stakeholders from initial requirements to final implementation
Required Experience
* Deep experience of Epic or Cerner systems, with active / current Epic or Cerner certification in at least one area.
* Direct client healthcare domain knowledge such as clinical documentation workflow, patient portal, closing encounters, and patient flow
* Ability to take on a new application or project area with proven success
* Managing application specific work plans at the resource and task level
* Degree education or equivalent experience
Working Arrangements
Careers with Optum offer flexible work arrangements. Individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Letterkenny office and telecommuting from a home-based office in a hybrid work model.
Why Choose Us?
You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.
Please note: Proof of eligibility to work in the country is required to support your application.