MONDAY TO SUNDAY AVAILABILITY REQUIRED
About Us:
Welcome to voco - The Club Hotel, conveniently located just off the N7 ,Goffs Avenue (Exit 8) — where character and style meet exceptional service and luxury hospitality.
As part of IHG Hotels & Resorts and the Nhance Group, we bring a fresh, relaxed, and personable approach to modern luxury, offering guests a truly memorable experience in a vibrant and design-led setting.
Objective of the Role:
As a Hotel Receptionist, you will report to the Front Office Manager and serve as the first point of contact for guests. Creating a warm, professional, and welcoming environment is key. Your role is vital in setting the tone for each guest's experience at voco - The Club Hotel.
Key Duties and Responsibilities:
* Deliver smooth front desk operations, including check-in and check-out
* Greet guests with a friendly, professional attitude
* Exceed guest expectations and resolve issues efficiently
* Handle room reservations and phone enquiries using our Property Management System (Hotel Key)
* Update guest information accurately in the system
* Provide information on hotel services, local attractions, and directions
* Collaborate with Housekeeping to ensure guest rooms are ready to a high standard
* Support the team with day-to-day front office tasks
Requirements:
* Excellent customer care and communication skills
* Ability to work both independently and as part of a team
* Strong organisational and multitasking abilities
* Calm under pressure in a fast-paced environment
* Flexibility to work evenings, weekends, and holidays as required
What We Offer:
* A welcoming and supportive work environment
* Training and career development plans
* Uniform and meals provided while on duty
* Employee discounts across IHG Hotels worldwide
* Opportunities for growth within an international brand
Ready to Apply?
If you're passionate about hospitality and thrive in a guest-focused role, we'd love to hear from you. Join us at voco - The Club Hotel and help us deliver exceptional experiences every day.
Job Type: Full-time
Pay: From €13.50 per hour
Benefits:
* Bike to work scheme
* Company pension
* Employee discount
* On-site parking
* Sick pay
Ability to commute/relocate:
* Kill, CO. Kildare: reliably commute or plan to relocate before starting work (required)
Work authorisation:
* Ireland (required)
Work Location: In person