Job Title
Quality Assurance Specialist
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Overview:
As a Quality Assurance Specialist, you will play a crucial role in ensuring the highest standards of quality, safety, and compliance across global markets. This is a pivotal position that requires strong leadership skills, collaboration with internal and external stakeholders, and a deep understanding of product development, manufacturing processes, and global compliance standards.
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Duties & Responsibilities:
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* Build strong partnerships with internal and external stakeholders to embed quality assurance throughout the product lifecycle from design and development to production and post-market evaluation.
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* Lead the implementation of quality control systems and processes that ensure consistency, compliance, and excellence across global markets.
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* Collaborate with suppliers and manufacturers to resolve quality issues, drive efficiencies, and influence long-term improvements.
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* Support the Head of Quality in strategic planning, reporting, and departmental leadership.
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* Identify and resolve quality issues within the supply base and work with your team in close partnership with the Buying Leadership teams to agree solutions.
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* Effectively communicate and champion Primark quality standard initiatives and processes to the supply base.
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Leadership & Collaboration:
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* Manage and lead a team of Product Technologists and Assistant & Trainee Product Technologists based in our Dublin Headquarters, fostering a culture of collaboration and inclusion and ownership.
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* Coordinate and facilitate seamless communication and collaboration among team members ensuring efficient workflows and clear expectations.
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* Act as a coach and mentor for the team, enabling them to take ownership of their careers and supporting them to drive their own development.
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* Generate enthusiasm and commitment within the team and across Primark towards shared outcomes.
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Required Skills & Qualifications:
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* A minimum of ***** years of experience in a senior Quality role within Footwear and Accessories, ideally in a fast-paced, global retail environment.
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* Demonstrated experience leading and developing high-performing teams, with a strong focus on coaching, capability building, and fostering a culture of accountability.
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* Deep understanding of product development, manufacturing processes, and global compliance standards specific to footwear and accessories.
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* Proven ability to lead and inspire cross-functional teams, with a strong track record of influencing stakeholders at all levels.
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* Effective advisor and relationship builder, with distinctive problem-solving capabilities and a collaborative mindset.
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* Highly organised and detail-oriented, with the ability to manage multiple priorities and deliver to tight deadlines.
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* Agile and resilient, able to adapt to unforeseen challenges and shifting business needs.
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Benefits:
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* Opportunity to work with a dynamic and forward-thinking organisation.
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* Chance to develop and grow your career in a rapidly evolving industry.
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* Collaborative and inclusive work environment.
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* Professional development and training opportunities.
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Others:
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* Primark promotes equal employment opportunity and strives to create an inclusive workplace where people can be themselves, access opportunities, and thrive together.
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