Director, Digital Capability Lead
Johnson & Johnson
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Explore more at https://www.jnj.com/.
Location: Titusville, New Jersey (USA). Alternate hybrid locations may be considered at other Innovative Medicine Supply Chain hubs such as Horsham, Pennsylvania; Zug, Switzerland; Cork, Ireland; or Beerse, Belgium.
Requisition Numbers: USA – R-030476; Switzerland – R-032827; Ireland & Belgium – R-032829.
Key Responsibilities
Shape the vision and strategy for digital capabilities in VCM, ensuring effective execution and measurable impact.
Govern the entire product lifecycle, from discovery to scaling, fostering business adoption.
Act as a liaison to interpret the technology and strategic priorities while handling budgets and key digital planning cycles.
Digital Value Chain Program Leadership
Responsible for the development of One Digital Value Chain by integrating key digital tools into a unified, decision‑support ecosystem, enhancing workflows and data continuity.
Architect an end‑to‑end supply chain data repository serving as a reference for strategic decision‑making.
Drive adoption of simulation‑enabled frameworks for efficient, clear decisions while ensuring governance, engagement, and sustained value.
One Performance Management Leadership
Design, build, deploy, and sustain a connected, tiered performance management capability across the IMSC.
Define strategic Key Performance Indicators, drive clarity of performance metrics, and enable actionable insights for senior leadership.
Integrate OPM seamlessly with business rhythms and digital infrastructure, ensuring alignment with broader transformation goals.
Customer Management and Change Enablement
Serve as a trusted partner to peers and key customers from VCM, Digital & Data Strategy functions, as well as the customer from Plan, Manufacturing & Technical Operations (MTO), Quality, Deliver, and more.
Navigate sophisticated interpersonal dynamics to influence decision‑making and champion alignment across digital programs.
Lead structured organizational change efforts to drive awareness, adoption, and capability maturity at scale.
Talent & Team Leadership
Lead and develop a team of digital capability specialists, product owners, and transformation leaders.
Build a network of digital ambassadors and SMEs across the organization to develop a culture of innovation and ownership.
Champion talent development, cross‑functional collaboration, and a growth mindset across all levels of the team.
Innovation & Thought Leadership
Explore and advance technology architecture and deploy sophisticated capabilities (e.g. AI), in partnership with internal and external teams of authorities to drive efficiencies, user experience, and positive decision making and performance management.
Serve as the ambassador of the forefront innovative capabilities being built and deployed in the strategic SC design & optimization space, and represent Johnson & Johnson in external & internal forums.
Qualifications
Minimum of a Bachelor’s/University or equivalent degree is required; a focused degree in Engineering, Computer Science, Supply Chain, or a related field and/or Master’s or MBA degree preferred.
Required Experience and Skills
Minimum 10 years of relevant work experience.
Demonstrated experience in Supply Chain, Operations, or Digital Transformation roles.
Deep understanding of at least one or more of the following: supply chain networks, product launches, site selection, and/or lifecycle planning.
Proven leader skilled in developing high‑performing, cross‑functional teams and building effective partnerships.
Demonstrates strong business sense, strategic insight, and the ability to translate the vision and strategy into tangible deliverables.
Ability to leverage data, customer insights, and external factors to drive impactful business improvements and influence the broader environment.
Experienced in influencing and partnering across interpersonal boundaries and communicating successfully at all levels.
Preferred Experience
Strong background in digital product lifecycle management and/or global capability ownership.
Demonstrated success in leading digital transformation and/or customer alignment in a global environment.
Experience within Pharmaceutical or related industry.
Familiarity or experience in improving digital capabilities through Generative AI tools.
Other
Requires proficiency in English (written and verbal) to communicate effectively and professionally.
Requires up to 20% domestic and international travel depending on work location and business needs.
Requires the ability, through our flexible work policy, to work on‑site a minimum of three days each week, with the option for two remote workdays each week.
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