Role DescriptionThis role is for a Head of Operations responsible for overseeing and improving day-to-day operational activities to ensure efficiency, consistency, and smooth business execution. In this position, you will work closely with leadership and cross-functional teams to support operational planning, process coordination, and performance improvement.As Head of Operations, you will help organize operational workflows, monitor performance, and support the implementation of processes that align with business goals. You will focus on ensuring daily operations run smoothly rather than driving complex corporate strategy or managing large-scale executive initiatives.Key responsibilities include coordinating teams, tracking operational progress, identifying bottlenecks, and supporting practical solutions that improve productivity and service quality. You will help maintain clear processes, documentation, and communication across departments.The role involves supporting operational reporting, basic performance tracking, and continuous improvement initiatives. You will assist with resource coordination, scheduling, and operational planning to help teams work more effectively.Strong organizational, communication, and problem-solving skills are essential. This role is suited for someone who is hands-on, detail-oriented, and comfortable working across multiple operational areas without requiring deep specialization in any single function.The Head of Operations plays a key role in maintaining structure, clarity, and efficiency across the organization, ensuring teams are aligned and operations support business growth in a practical and sustainable way.Key ResponsibilitiesOversee and support daily operational activitiesCoordinate workflows across teams and departmentsMonitor operational performance and identify improvement areasSupport process development and documentationAssist with operational planning and resource coordinationTrack tasks, timelines, and operational deliverablesSupport issue resolution and continuous improvement effortsCommunicate operational updates to leadership and teamsEnsure consistency in procedures and executionQualificationsStrong organizational and operational coordination skillsAbility to manage multiple processes and prioritiesPractical problem-solving mindsetClear communication and team coordination abilitiesAttention to detail and follow-throughComfortable working in a hands-on, execution-focused roleFamiliarity with basic operational or process management practicesAbility to collaborate with cross-functional teamsExperience in operations, administration, or coordination roles is a plusEducational background in Business, Operations, or a related field is preferred