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123629
Background
Established in 2013 and now based in Blackrock, the Dublin Technology Center delivers best in industry infrastructure and security services across the Zurich Insurance Group. Whether it's with one of our core capabilities such as Cyber Security, or working with our Cloud or Crowdsourcing teams, our customers are our priority.
We work hard to deliver our services excellently with our unique talent. We are committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, allows us to attract the best people, and to develop the best products, services and solutions.
Qualified individuals from all walks of life are encouraged to apply. This role may be available part-time or full-time. We recognize that sometimes the best candidates may not be available full-time; please discuss your flexibility during the interview process.
Zurich Dublin Technology Center is looking for a Platform Automation Engineer who will :
* Ensure availability, performance, and monitoring of services and products, managing change and capacity to support reliability and scalability.
* Develop integration components, data models, and APIs to enhance interoperability and streamline functionality across systems.
* Contribute to project and product planning with a focus on reliability, performance, and reducing operational toil.
Your Role
As a Platform Automation Engineer, your main responsibilities will include, but are not limited to:
* Design, code, test, and deliver software to automate manual operational tasks, reducing overhead and enhancing efficiency.
* Troubleshoot priority incidents and facilitate post-mortems to ensure incidents are permanently resolved.
* Collaborate with Cloud Centre of Excellence (CCoE) and application development teams throughout the lifecycle, developing software for reliability and scale with minimal refactoring.
* Analyze application and infrastructure patterns and data to support better Service Level Objectives (SLOs).
* Contribute to team delivery by working on complex tasks to a high standard, while actively learning and teaching new skills.
* Balance operational work with engineering work for optimal team efficiency.
* Participate in rotational support coverage as needed.
* Coach team members and lead teams as necessary.
Monitoring/Observability Specialty
* Develop best-in-class monitoring frameworks for end-to-end flow monitoring and noiseless alerting, ensuring accurate and actionable telemetry.
* Create automated solutions for software and product upgrades, change management, and release management, enhancing stability, speed, and reliability across services.
Data Protection/Backup/Recovery Specialty
* Develop and implement resilient data protection solutions, focusing on automated backup and recovery to safeguard critical assets in cloud environments.
* Build advanced cloud-native mechanisms for data integrity and protection, including cyber vault isolation and streamlined, code-driven recovery processes for seamless resilience.
Your skills and experience
Your skills and qualifications will include:
Automation Engineering
* Experience with tools and technologies such as Prometheus, Grafana, and other observability platforms (e.g., Amazon CloudWatch, Azure Monitor, Honeycomb).
* Skilled in developing automated tools, systems, and services across multiple technology domains to improve efficiency and reliability.
* Experienced in building and deploying software-based infrastructure components (e.g., cloud platforms, container systems, compute, storage, and network services).
SRE
* Exposure to troubleshooting system-level components, ensuring stability and resolving complex issues efficiently.
* Contributes to performance monitoring and capacity management tools, enhancing operational visibility and responsiveness.
* Hands-on experience in developing and managing automation capabilities with an SDLC mindset, creating robust, scalable solutions for monitoring, observability, and data protection.
* Expertise in creating automated frameworks for telemetry, alerting, and secure data handling across cloud and on-premises environments, ensuring comprehensive visibility and data security.
Business Knowledge
* Strong understanding of reliability and production management, with a focus on maintaining high availability and stability across services.
* Risk-aware mindset with knowledge of key operational risks in financial institutions, applying this insight to develop resilient and compliant solutions.
* Promotes a culture of continuous improvement, driving proactive enhancements in processes and systems.
Experience
* Experience in system and software security (SSO, Kerberos, LDAP, Windows AD, etc.), ensuring robust identity and access management.
* Application of engineering principles to production management, supporting scalable and efficient operations.
* Proven track record in automation, effectively reducing manual work and enhancing workflow productivity and consistency.
Additional Information
The primary work location is Dublin Technology Centre, Trident House, Blackrock. The position is Dublin-based, but occasional travel to other Zurich locations may be required.
If you value an exciting and varied working environment and meet the above requirements, our recruiter looks forward to receiving your application by clicking on the button "Apply Now".
Who we are
Zurich is one of Ireland's leading insurance companies, providing a wide range of general and life insurance products and services. The company employs over 1,000 people across Dublin and Wexford.
Zurich is a strong brand. Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer serving customers globally. Our 55,000 employees worldwide support our success, helping customers in 210 countries and territories to understand and mitigate risk. We offer a competitive compensation package and opportunities for further training and development. As a Zurich employee, you benefit from numerous advantages and a culture characterized by acceptance, diversity, and team spirit.
At Zurich, we are an equal opportunity employer. We attract and retain the best qualified individuals without regard to race/ethnicity, religion, gender, sexual orientation, age, or disability.
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