Workplace Operations & Experience Manager - Dublin
We are elevating the standard of workplace experience across our portfolio, placing service excellence and building performance at the heart of everything we do.
To support this vision, we are looking for a confident, people-focused Workplace Operations & Experience Manager to take responsibility for the smooth running of a prestigious multi-tenant office development in central Dublin.
This role is ideal for someone with a keen eye for detail, a strong service ethos, and proven experience managing high-quality corporate environments.
You will take ownership of day-to-day operations, champion an outstanding occupier experience, and ensure the building consistently operates to the highest standards.
About the Role
Create a warm, hospitality-inspired atmosphere, working closely with front-of-house teams to deliver an exceptional welcome for everyone entering the building.
Lead all aspects of building operations including maintenance, inspections, compliance checks, and issue resolution.
Build positive relationships with occupiers, proactively managing enquiries, gathering feedback, and identifying opportunities to enhance their workplace experience.
Track and review building performance metrics, including energy use, sustainability initiatives, and opportunities for technological enhancements.
Coordinate contractor activity on site, ensuring all works meet safety, quality, and regulatory standards.
Support and improve reception and visitor management processes to maintain a polished, professional environment.
Maintain an awareness of occupancy levels, lease arrangements, and service needs, ensuring operational activities remain aligned with budget and long-term asset objectives.
What You'll Bring
At least 5 years' experience managing operations in a multi-let corporate or commercial property.
A background in hospitality or customer experience, with a commitment to delivering professional, high-quality service.
Confident communication skills and fluency in English.
Strong organisational capability and the ability to manage multiple priorities.
Proficiency with MS Office and a willingness to learn new building or FM systems.
Technical or M&E knowledge is highly desirable.
A proactive attitude, flexibility, and the ability to collaborate effectively with colleagues and service partners.
Why Join Us?
Full-time, permanent position within IPUT Real Estate Dublin.
Competitive salary and comprehensive benefits package.
An inclusive, supportive team culture.
The opportunity to help define the future of service-led building management.
If you are inspired by the idea of creating standout workplace environments and enjoy working in a fast-paced, people-driven setting, we would be delighted to hear from you.
#J-*****-Ljbffr