Service Delivery Manager Role
We are seeking a dedicated individual to join our global team as a Service Delivery Manager.
* Key Responsibilities:
* Monitor and manage client queues to ensure service level agreement adherence.
* Provide daily, weekly, and monthly rhythm of business reports for clients.
* Manage client escalations and incidents to full recovery and provide regular update communication.
Our unique business model is driven by 15,000 colleagues around the globe who actively shape the future of financial markets. We offer a supportive and inclusive environment where you can grow your career with us.