Company DescriptionOrnella Underwriting Limited is a leading underwriting agency based in Ireland, exclusively serving the Irish market through a trusted network of brokers. Established in 2013, the company partners with top A-rated insurers to offer innovative insurance solutions tailored to market needs. Specializing in Personal and Commercial Lines General Insurance products, Ornella delivers high-quality services focused on trust, agility, and customer satisfaction. The organization prides itself on exceptional service and strong broker relationships, staying responsive to evolving market demands. Ornella is regulated by the Central Bank of Ireland.Role Description:We're looking for a motivated and collaborative professional to join ourPersonal Lines Trading team, working closely with the Trading Manager to deliver a consistently high-quality, efficient service to our valued broker partners.In this role, you'll play a key part in building and strengthening long-term broker relationships, with a strong focus onnew business growth,risk referral support, andrenewal retention. You'll be at the heart of our trading activity, helping to drive performance while ensuring brokers receive expert support and solutions tailored to their needs.This is an exciting opportunity for someone who enjoys working in a fast-paced, relationship-driven environment and wants to contribute to the success of a growing personal lines team.Key Responsibilities:Key ResponsibilitiesEnsure all information is documented accurately and in line with procedures on the Company's systemsSupport a "can do culture" where our priorities are driven by the customerTo be flexible to the needs of the company in prioritising workflow appropriately and effectively.Work closely with other teams to identify and implement corrective measures required to enhance the profitability of our products as directedAdhere to all operational metrics required to deliver relevant business unit strategyReview, analyse and approve quotations referred to Ornella Underwriting Ltd within assigned authority level.Work as part of a team of Underwriters to ensure that the team are maintaining a new business strike rate and renewal retention level on existing businessResponsible for assessing non-standard risks and referring to Senior Management as necessary. Specifying conditions to be imposed on different types of policiesUnderwrite a wide range of Product propositions and assist in the management of the portfolio in line with agreed service standards, KPI's and within authority level.Actively identify opportunities within our Broker distribution network and contribute to the build (or development) of the Product portfolio with a focus on New Business, Risk Referral and Renewal Retention.Utilise the underwriting framework to deliver and satisfy on all our customer's needs.Assist the Sales team with any promotional related material and events and actively promote Ornella productsSupport Senior colleagues on analysis where requiredSupport quality program through peer-to-peer audits as required and support changes from quality outputsGeneration of any relevant reports for management reviewEnsure all activities are in line with the CPC and internal Compliance guidanceSupport the Change & Quality team in the delivery of their initiativesAdhere to all Company policies & proceduresAPA qualified and progressing towards CIP.Knowledge & Skills:• Excellent knowledge on the requirements of the Consumer Protection Code and the Minimum Competency standards• Relative market and Industry knowledge• Good technical knowledge of Personal Lines products generally required with good underwriting knowledge• Knowledge of Ornella products an advantage• Outstanding communication and interpersonal skills• Extremely well organised with excellent time management skills• Flair for sales with excellent negotiation skills• Excellent IT skills• Ability to offer advice or guidance confidently to those developing their knowledge in line with UAL