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Customer support team lead

Bray
beBeetechnical
Customer support
Posted: 7h ago
Offer description

Technical Service Manager

The Technical Service Manager will work closely with all site and management personnel to ensure policies, processes, sales and legislation are adhered to nationwide.

* Manage a service team
* Coordinate test equipment calibration and documentation
* Maintain a high level of support to customers including turnaround times

Key functions:

* Work closely with the sales and administration teams on new tenders
* Liaise with current customers regarding contracts
* Plan and carry out new equipment testing and calibration

This role requires a proactive individual who can work on their own initiative and take the lead when necessary.

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