Job Overview
We are seeking a Branch Representative to work with one of Ireland's largest financial institutions, with over 200 locations nationwide. This contract position is based in Kinsale, Cork.
Key Responsibilities
* Deliver exceptional customer service by being friendly and approachable.
* Maintain a visible presence in branches, providing personalized assistance to customers.
* Engage with customers on the banking floor, guiding them to self-service options or directing them to colleagues as required.
* Manage basic queries and complaints, escalating senior staff when necessary.
* Use iPads to update customer information and sales requirements, identifying sales opportunities and handing them over to suitable colleagues.
* Cash handling involves processing and managing cash and cheque lodgements at the Teller, balancing cash at the end of the day and maintaining levels throughout the day.
What You'll Get in Return
This role offers excellent learning and development opportunities in a diverse and inclusive company. You will receive a competitive hourly rate and annual holiday entitlement.