Mercier Consultancy MD is thrilled to announce a fantastic opportunity for a French Speaking Customer Service Agent based in Greece, complete with fully paid relocation. This role is ideal for individuals seeking an adventurous career change in a vibrant and culturally rich environment while providing exceptional service to French-speaking clients.ResponsibilitiesAssist French-speaking customers via phone, email, and chat with inquiries related to products and servicesProvide thorough explanations of product features, troubleshoot issues, and resolve customer complaints effectivelyDocument all customer interactions in our CRM system to ensure quality service and follow-upCollaborate with team members to improve service delivery and customer satisfactionStay informed about new products, promotions, and policies to deliver accurate information to customersContribute to a positive team environment by sharing insights and best practicesRequirementsFluency in French (both written and spoken); a command of English is beneficialExperience in customer service, ideally in an international or dynamic environmentStrong communication skills with a focus on providing excellent customer service experienceAbility to resolve conflicts and provide effective solutions to customer inquiriesProficient in using CRM systems and familiar with standard office applicationsWillingness to relocate to Greece and adapt to a new environmentA positive attitude and an eagerness to learn and grow within the companyBenefitsCompetitive MonthlyFully Paid Relocation PackageMonthly Performance BonusFully Paid TrainingHealth Insurance2 Extra Salaries Per YearAnd Much More..