We are the #1 pet supplier in Europe with more than 15,000 employees, over 2,700 stores and pet salons, and a constantly growing digital presence. Driven by our vision "Happier Pets. Happier People," we aim to create a unique pet ecosystem that combines online and brick-and-mortar stores, digital services, data-based solutions, and state-of-the-art logistics. To achieve this, we need ambitious individuals to join our team.Skills and AttributesKey Performance IndicatorsLeadershipStore ManagementTeam ManagementCustomer FocusDescriptionMaxi Zoo, part of the Fressnapf Group, is the European market leader in pet products with over 2,700 shops across Europe and Ireland’s largest pet retailer with over 30 shops in Ireland.We are driven by the desire to make the lives of pets and their owners simpler, better, and happier. We work hard, accept responsibility, and continuously learn about pets and customer needs.We are currently recruiting for a Fixed Term Store Manager in our Naas Store.The Store Manager oversees daily store operations, ensuring smooth and effective functioning. Reporting to the District Manager, the Store Manager drives revenue, manages costs, and fosters a culture of high-quality pet care and exceptional customer service.Responsibilities include:Operational Excellence: Ensure store processes and guidelines are followed, utilize analytics to optimize efficiency, and make informed decisions to improve store performance.Analytics: Exceed KPIs, manage cash and stock, control personnel costs, and monitor sales performance.Leadership: Support team growth through training, fostering trust and respect, and encouraging engagement and continuous learning.Merchandise & Inventory: Maintain attractive displays, ensure product availability, and manage inventory accurately.Customer Engagement: Provide exemplary service and uphold high standards.Brand & Animal Welfare: Ensure animals are well cared for, prioritizing their welfare at all times.Qualifications:Proven success as a retail Store ManagerTrack record of achieving KPIsStrong leadership and business acumenExcellent customer service and organizational skillsEffective communication and interpersonal skillsWhat we offer:Certified as a Great Place to WorkStore Manager KPI-based bonusEmployee discount up to 40% in stores and 20% in salonsPaid leave: sick leave, annual leave, bank holidays, maternity/paternity leaveRefer a Friend schemeCareer development opportunities within the companyCommunity environment passionate about animalsTraining programs and management developmentAnnual leave starting at 21 days, increasing to 23 days at year 6Cycle to Work schemeFree uniformMaxi Zoo Ireland is an equal opportunity employer.
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