Job Title: Leisure Club Assistant
We are seeking an experienced and enthusiastic individual to join our leisure club team as a Leisure Club Assistant. As the first point of contact for members, you will provide exceptional customer service, ensuring a welcoming and efficient environment for all.
Key Responsibilities:
* Act as the initial point of contact for all members, handling queries in person, by phone or email
* Ensure the smooth operation of the club during opening hours
* Support the Club Manager in promoting the club's facilities and services
* Perform general cleaning duties to maintain high standards of hygiene and cleanliness
* Administer membership enquiries and complete sales with customers
Requirements:
* Fluent English language skills and excellent communication abilities
* Prior experience in a similar role or customer-facing position
* Pool/lifeguard certification and First Aid training
* National Certificate in Education and Fitness (NCEF) qualification or equivalent
Benefits:
* Competitive salary
* Free employee meals on duty
* 50% discount on food and beverage purchases in all properties
* €60/£60 employee rate on rooms in Dalata-owned hotels
* 30% discount on Friends and Family rates
* Extra AL day for every year worked (up to 5 days)
* Employee Assistance Programme
* Cycle to Work Scheme/Transport Schemes
* SAYE (Save As You Earn Scheme)
About Us:
We are a leading hospitality group committed to delivering exceptional experiences to our guests. Our team is dedicated to providing outstanding service, and we offer a range of opportunities for career growth and development.