Le Meas Executive Search are delighted to be Exclusively engaged by our client, a leading Insurance firm to hire a newly created Governance Officer to their Dublin operation.
Key Responsibilities
Support the effective operation of the product oversight and governance (POG) framework, ensuring alignment with regulatory requirements and internal risk standards.
Assist in implementing product governance guidance and maintaining consistent compliance across the business.
Prepare high‑quality product documentation, including POG reports and regulatory materials required under PRIIPs, IDD, and local rules.
Monitor regulatory developments affecting product, sales, and distribution governance, advising on impacts to processes, controls, and documentation.
Maintain accurate, audit‑ready governance records and translate regulatory requirements into practical procedures.
Contribute to product and target market reviews, embedding customer‑centric principles and supporting distribution oversight.
Provide guidance on distribution and product governance activities, including compliance, approvals, reviews, and post‑sales oversight.
Coordinate and draft PAOC (Product Approval and Oversight Committee) packs, logs, and meeting minutes to support governance committees.
Review and update internal procedures for distribution and product governance, including gap analysis and stakeholder engagement.
Support risk assessments and assist in implementing mitigation strategies.
Carry out due diligence on distribution partners as part of their on‑boarding process.
Conduct regular oversight of sales and distribution channels, producing clear reports on findings, risks, and performance.
Monitor distributor KPIs and escalat(e) concerns where appropriate.
Maintain and analyse the NPS framework to support customer‑focused improvements.
Update and monitor Customer Protection KRIs and related metrics, preparing action plans and reporting to PAOC and Group Compliance where required.
Required Qualifications & Experience
APA or ideally QFA qualified (Or working towards QFA).
University degree or equivalent.
Experience in the following area's - Product Lifecycle governance, Customer Protection, Product Reviews, Risk Assessments, Target Market Reviews, Sales & Distribution oversight.
Compliance knowledge (distinct advantage).
Ability to work independently and as part of a team on multiple projects and keep track of deadlines.
Ability to communicate technical detail in a straightforward manner to senior management and to engage with commercial colleagues.
Ability to review, analyse and interpret data and present to stakeholders.
Good understanding of customer protection and principles of customer protection regulation.
If you have the relevant experience and would like to learn more please submit a CV through LinkedIn or to cfinnerty@lemeas.ie
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