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Partner manager

ALICE MARAGH
Partner manager
Posted: 17 October
Offer description

About SoftCoSoftCo is a fast growing global Procure-to-Pay (P2P) and Accounts Payable (AP) Automation SaaS company and we are looking for motivated, dynamic and collaborative people to be part of our exciting journey. Our AI-powered Automation technology is transforming how companies manage their Procure-to-Pay processes, improving efficiency, reducing fraud and ensuring compliance.With 35 years' experience, SoftCo adopts a customer-centric approach and ranks highest in independent customer satisfaction surveys. We are proud that all our projects are successful, and that our market-leading technology makes a real difference to our customers and their organizations. We operate from offices in the US, Finland, UK, Kosovo and Ireland. We have over a million users worldwide including Volkswagen, Patagonia, Primark, Logitech and all 80 departments of the Finnish Government.Partner Manager - Your RoleWe are looking for an experienced Partner Manager to develop, scale, and manage our partner programme, driving measurable impact through revenue generation, building and managing the partner ecosystem and strong partner relationships. This role combines programme design with hands-on execution, covering the full partner lifecycle from recruitment and onboarding to enablement and performance management.You will shape our partner strategy and deliver clear commercial outcomes, strengthening our ecosystem and enabling sustainable long-term growth.Your ResponsibilitiesReview, develop and execute the partner programme across the entire lifecycle from selecting and recruiting suitable partners through onboarding and enablement, performance management and off‑boarding. This includes identifying partners who align with our goals, networking with decision‑makers, and recommending terms for partnership agreements.Build and nurture relationships with partners. Act as the primary point of contact for existing partners; maintain regular dialogue; resolve issues or disputes; and foster trust so that both organisations benefit.Develop partner-facing resources and enablement materials. Create business plans, go‑to‑market toolkits, training materials, co‑selling collateral and marketplace listings to equip partners for success.Drive revenue and joint initiatives. Set measurable goals for partner‑sourced and partner‑influenced revenue, and work with partners on co‑selling and co‑marketing plans. Monitor partner performance against agreed KPIs and adjust plans as needed.Design and implement processes, playbooks, and tools to standardise partner engagement, reporting, and enablement, ensuring alignment through regular check-ins with the CMO and SLT.Recruit and onboard new partners. Market the partner programme, evaluate suitability, negotiate agreements and oversee onboarding, ensuring partners understand our product, co‑selling processes and expectations.Coordinate cross‑functional execution. Collaborate closely with Sales, Product, Marketing, Customer Success and Finance to integrate partner initiatives into overall go‑to‑market plans.Provide strategic input and refine the partnerships strategy. Analyse partner feedback, market trends and programme metrics, identify opportunities for new models, recommend improvements and articulate how partnerships align with broader company objectives.Measure and report on performance. Define and track KPIs such as partner‑sourced revenue, ecosystem qualified leads, conversion rates, pipeline contribution, partner engagement scores, onboarding completion ROI. Research identify the correct tools (PRM/CRM) to maintain accurate data and deliver regular reports to leadership.Represent the company externally. Attend industry events, conferences and networking opportunities; act as an ambassador to promote our brand, build relationships and identify emerging trends.Support compliance and risk management. Ensure agreements comply with legal and regulatory requirements, manage incentive funds or commission payments responsibly, and stay informed about industry trends and regulations.Adhere to company policies and compliance standards.Deliver other ad-hoc duties as required.Your ProfileBachelor's degree in business, marketing, communications or a related field; an MBA or advanced degree is desirable.5+ years of experience in partnership management, business development, sales or related roles, ideally within SaaS, technology or consulting sectors.Demonstrable success in building and scaling partner programmes, managing a portfolio of partners, negotiating deals and driving revenue growth.Experience creating partnership strategies and programme design is a significant advantage.Exceptional networking and interpersonal skills to build rapport with partners, articulate joint value propositions and navigate complex negotiations.Proven record of generating partner‑sourced revenue, ability to identify opportunities, conduct market research and persuade target partners.Ability to connect partner activities to commercial outcomes, strong analytical skills to interpret data, measure ROI and forecast pipeline impact.Proven ability of working with product, marketing, sales and finance teams to align partnership efforts with overall business goals.Adept at juggling multiple partner relationships, tracking deliverables and deadlines, and managing processes across recruitment, onboarding and enablement.Able to anticipate risks, resolve conflicts between partners, and adjust strategies based on market dynamics and partner feedback.Deep understanding of co‑marketing tactics, brand positioning and content creation to support joint campaigns.Experience with partnership management tools (PRM/CRM), data analysis software and integration technologies.Fluency in English is essential; additional languages are valuable for working with partners across different regions.What We Can Offer YouThis is an opportunity to expand your knowledge, develop your career and work with state-of-the-art technology in a rapidly growing sector. We encourage our team to be ambitious and in SoftCo there is a culture of progression. We support your development by investing in training and partnering with leading learning platforms and providers. Uniquely, our structure means you work directly with the most senior leaders in the business, who see your potential.A competitive remuneration package is on offer and our benefits package includes membership of our on-site gym (Dublin), company paid health insurance, life assurance, pension, bonus package, long service incentive awards and an employee referral scheme. If working for one of the most innovative technology companies is your thing, then look no further.Join SoftCo and be part of a talented team that is shaping the future of SaaS software. Apply now to embark on an exciting journey where your skills and expertise will make a meaningful impact.SoftCo values diversity and inclusion, believing different perspectives drive innovation. We are an equal opportunities employer and welcome applications from all backgrounds. Learn more

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