Overview
Blanchardstown - Sales Advisor, Foods (16 hours, part-time/temporary) at Marks and Spencer
Location: Blanchardstown
Hours
WEEK 1: MON 1900-2300; TUES 1500-2300; SAT 1700-2100
WEEK 2: SUN 1700-2100; TUES 1500-2300; THURS 1900-2300
Purpose
Your job purpose is to deliver an exceptional customer experience by serving and selling in store and through all digital channels.
Key Accountabilities
* Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours
* Always put the customer first and prioritise customer before task
* Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability
* Involvement in Plan A activity to support store and local community initiatives
* Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels
* Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions
* Actively take part in store events to achieve selling targets
* Create selling opportunities at all service points
* Understand the store business priorities and play your part to improving the store performance
* Follow safe and legal working practices
* Make every penny count by working productively and minimise losses throughout the store
* Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve
* Adapt and work flexibly across the store and support your colleagues to meet customer and business needs
* Own your personal development, continuing to look for opportunities to grow your knowledge
* Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team
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