JOB SUMMARY
The Bar & Restaurant Manager enjoys a varied and very active role in providing guests with memorable and unique experiences. Responsible for the Hotel Bar and Restaurant, this role requires good organisational skills and an eye for detail. The Hotel has a long-established reputation for quality and service. A positive attitude, and genuine interest in developing yourself and others is essential.
MAIN DUTIES AND RESPONSIBILITIES:
Role
* Train, lead, motivate, coach, and discipline team members to ensure that standards are met and agreed procedures are followed.
* Conduct briefing at beginning of each shift with team, engaging team with upselling, rewards, information and targets.
* Communicate with team members and managers to ensure operational needs are met.
* Conduct and record scheduled training assessments and “one-to-ones” with team members as required.
* Attend operational meetings as required to ensure effective coordination and cooperation between departments.
* Delegate duties and upskill team to avoid skills gaps.
Business management
* Control labour expenses through effective scheduling and inventory control while focusing on revenue generation solutions to maximize profit.
* Ensure that business levels are met with adequate staffing and future planning is in place for upcoming business.
* Ensure sufficient stock of cutlery, crockery, etc., for efficient service of drinks and food.
* Ensure all cash/credit payments are correctly checked before acceptance, and that tight control and security of payments is maintained.
* Maintain good working relationships with suppliers and colleagues in other departments.
* Assist with the preparation or changing of weekly rosters as required in line with business needs.
* React to complaints effectively and positively, ensuring necessary actions are taken to prevent reoccurrence. Communicate and resolve all complaints, comments, and compliments immediately.
* Develop and maintain departmental standards.
For further details, please call Richard. To apply, please forward your current CV in MS Word format to [contact email].
Skills:
* Hospitality Industry
* Hotel Management
* Food and Beverage
* Event Management
* Front of House
* Bar Management
* Staff training
Benefits:
* Meal Allowance / Canteen
* Paid Holidays
* Parking
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