Job Description
A Quality Assurance Specialist is sought to join a global tech leader in Dublin, Ireland. This role involves providing analytical and communication skills to drive quality excellence.
* Mentor team members to achieve quality goals and deliver training and support to team leaders on performance plans.
* Analyze data to identify trends and recommend improvements, as well as manage quality systems and support operational projects.
* Mentor auditors and provide feedback on tools and processes.
Required Skills and Qualifications
To be successful in this role, you will need:
* Fluency in Croatian and English (Proficiency in English (C1+) + the advertised language (C1+)).
* Minimum 1 Year Experience in content moderation, Trust & Safety, or QA (social media industry a plus).
* Strong communication, coaching, and analytical skills.
* Confidence with Excel, reporting, and data analysis.
Benefits
The salary details include €33, base + 10% bonus, OTE €36, and various other benefits, including a shift premium for late hours.