Haven Holistic & Beauty, located in Drogheda Co. Louth, are looking for a motivated and organised full-time, front of house manager to join our highly established team.
We offer an unbeatable work environment with a small team who happily thrive every day to maintain our 5-star luxury salon in a truly nurturing workplace.
Experience working as a receptionist/front of house is essential and preferably in a salon environment.
*Salary depending on experience*
The hours for this role are;
Monday 9.30am-6pm
Tuesday 9.30am-6pm
Wednesday 9.30am-9pm
Thursday 9.30am-6pm
Friday 9.30am-3pm
Main duties include
* Meeting and greeting clients in a warm & friendly manner, providing information on our services and products.
* Manage our Phorest booking system ensuring all appointments are organised.
* Rebooking clients, managing therapists diaries and making appointments for new clients via phone/email and in person.
* Managing and maintaining stock
* Passionate about the beauty industry and customer service.
* Supporting the therapists and assisting with room setup and turnovers.
* Social media posting (Instagram)
* Handling cash and completing a daily reconciliation.
* Following all health and safety protocols and procedures and ensure the high levels of hygiene standards are maintained.
The ideal candidate would have the following attributes, skills and knowledge;
* Must have previous customer service experience
* Must have strong communication skills and be able to communicate with customers and colleagues with ease
* Should be a self-motivated, team player with excellent attention to detail
* Must be able to work well under pressure
* Must be highly organised and able to run a busy reception quickly and efficiently
* Must be friendly and have a pleasant disposition
* Fluent English
* Computer literate
* Social media marketing knowledge
Job Types: Full-time, Permanent
Pay: From €32,000.00 per year
Benefits:
* Employee discount
* Sick pay
* Store discount
Application question(s):
* Must be able to work the hours stated in job description
Experience:
* front of house : 3 years (required)
Work Location: In person