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General services supervisor

Leitrim
Leitrim County Council
Service supervisor
€40,000 - €50,000 a year
Posted: 20 November
Offer description

Candidate Information Booklet

(Please read carefully)

Post of:

GENERAL SERVICES SUPERVISOR

ROADS -South Leitrim Area

Closing Date: 4:00 p.m. on Thursday, 4th December 2025

Important Notes

Completed Application Form (inclusive of all other required documentation)

must be emailed in PDF Format as One Single Document (not individual

scanned documents) to

Please quote 'GSS SL Application' followed by your name in the subject line

of the email.

Note: Hard copy Application Forms will not be accepted

General Information:

County Leitrim, located in the North West of Ireland, has a growing economy, picturesque landscape,

vibrant communities and a strong arts and cultural sector. Leitrim County Council's vision is to build an

economically strong, creative, inclusive county, making Leitrim the best place to live, work, invest and

visit. Key to the achievement of our priorities and objectives is a skilled and committed workforce,

supported by enabling technologies, efficient work processes and learning and development

opportunities. We are committed to the training, support and encouragement of our staff and we offer

benefits across family-friendly initiatives, personal development and wellbeing of staff.

The Role:

Leitrim County Council invites applications from suitably qualified persons who wish to be considered for

inclusion on a panel from which permanent vacancies for General Services Supervisor -Roads

Department – South Leitrim Area may be filled.

The South Leitrim Area covers the Dowra, Ballinaglera, Drumshanbo, Leitrim Village, Carrick on Shannon,

Dromod, Rooskey, Mohill, Ballinamore, Aughnasheelin, Cloone, Carrigallen areas.

The General Services Supervisor (GSS) is an outdoor, frontline, supervisory line management role which

includes responsibility for management of staff and budgets. The GSS is also one of the Council's key

representatives on the ground on a day to day basis and is often the first point of contact in emergency

and crisis management situations. The successful candidate will be required to work under the direction

and supervision of the appropriate line manager and carry out duties as may from time to time be assigned

to him/her in relation to his/her employment and as may be appropriate.

The Qualifications:

1. Character

Candidates shall be of good character.

2. Health

Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render

regular and efficient service.

3. Citizenship

Candidates for any of the above panels must, by the date of any job offer, be:

(a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European

Union, Iceland, Liechtenstein and Norway; or

(b) A citizen of the United Kingdom (UK); or

(c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free

movement of persons; or

(d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or

(e) A person awarded international protection under the International Protection Act 2015 or any family

member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or

(f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA

member state or the UK or Switzerland and has a stamp 4 visa.

4. Education, Experience, Training etc.

Candidates shall on the latest date for receipt of completed application forms:

(a) have a good standard of education that would enable him/her to efficiently perform their duties, and

must be capable of making satisfactory reports including (written reports) on matters pertaining to

the duties of the post;

(b) Have appropriate multifunctional experience relative to the position and in particular, should have

experience in a supervisory capacity in dealing with both skilled and unskilled works;

(c) Have a good knowledge and previous experience in Safety, Health & Welfare at Work and in dealing

with the public

(c) Hold a full current unendorsed driving licence for category B vehicles.

(d) Hold a valid Safe Pass Card.

The Ideal Candidate Shall:

* Be competent and have such training or experience as shall be considered acceptable by the Council

to enable the person appointed to perform the duties of the post.

* Have satisfactory knowledge and experience of the following matters that show the necessary

aptitude to acquire this knowledge within a reasonable period:

o Have a satisfactory knowledge of civil engineering works;

o Be capable of translating into effect civil engineering works from working drawings;

o Have a satisfactory knowledge of Civil Engineering Construction Techniques including road

construction, installation of drainage systems, together with a working knowledge of

maintenance and repairs of roads, footpaths, drainage systems, amenities, open spaces and

other services for which the Council has responsibility;

o Be capable of writing clear and concise reports, keeping work records and measuring and

recording accurately the quantities of work done by those supervised.

* Have management skills including experience in staff supervision and an ability to work within, lead

and motivate multi-disciplinary teams;

* Have an ability to plan and prioritise work effectively and to work under pressure (both

independently and as part of a team);

* Have effective written and verbal communication skills with the ability to prepare technical reports

for line managers;

* Have excellent organisation skills and discipline, and the drive to deliver the required results;

* Have good ICT skills (to include email communications) and an ability to use various Hand Held smart

technology equipment.

* Be a highly motivated, adaptable and flexible person with a strong sense of commitment to delivering

quality public services.

* Have an excellent knowledge and awareness of health & safety legislation and regulations, their

implications for the organisation and the employee, and their application in the workplace;

* Have a strong understanding of the role and duties of managers in safety and staff resource

management in the workplace;

* Have a good understanding of how local authorities operate.

The Skills / Aptitudes for the Post:

Candidates should have all the skills/aptitudes required of a General Services Supervisor and in particular

they must demonstrate, by reference to specific examples from their career to date, that they possess or

have the capacity to acquire the qualities, skills and knowledge required for the role of General Services

Supervisor as identified in the following skills/aptitudes framework.

Please take particular note of these when completing the application form as any short-listing or

interview processes will be based around these skills/aptitudes and the associated information provided

by candidates.

It is in candidates' interest to provide a detailed and accurate account of their experiences relevant to this

post in the application form.

Knowledge/Experience
• Directly relevant experience having regard to the duties of the post,

and Skills: including experience in a supervisory capacity.

* Experience of working as part of a multi-disciplinary team.

* Required technical knowledge, understanding and training for the role.

* Experience and knowledge of health and safety regulations in the workplace.

* Strong understanding of the role and duties of managers in safety and staff

resource management in the workplace.

* Understanding of the role of a General Services Supervisor.

Delivering Results:
• Organising, planning, co-ordinating and prioritising work programmes.

* Working within, leading and motivating multi-disciplinary teams.

* Following procedures, ensuring compliance and maintaining appropriate

records.

* Problem solving, judgement and decision making skills.

* Managing resources, evaluating work practices and achieving efficiencies.

* Delivering quality work and services.

Performance through
• Relates well to others, building and maintaining positive working

People: relationships.

* Develops a strong team ethic of co-operation and mutual support.

* Leads by example in terms of commitment, flexibility and a strong customer

service ethos.

* Communicates effectively.

* Reviews performance and addresses underperformance as required.

* Addresses conflict or dissatisfaction in a constructive manner.

Personal
• Manages time and workload effectively.

Effectiveness:
• Maintains a positive, constructive and enthusiastic attitude to the role.

* Takes initiative and is open to take on new challenges or responsibilities.

* Demonstrates motivation, adaptability, flexibility and openness to change.

* Responds positively to the challenges of the job and is proactive in

addressing issues and problems.

* Is professional in performing the role and in carrying out their

responsibilities.

Principal Terms and Conditions

1. Particulars of Employment

The position of General Services Supervisor (South Leitrim Area) is wholetime, permanent and

pensionable. The initial appointment off the panel will be to the Ballinamore GSS Area in the South

Leitrim Roads Area

2. Remuneration

The gross weekly wage for the post of General Services Supervisor (effective 1st August 2025) is within

the range:

Point Rate Point Rate

Per Week Per Week

Point 1 €905.24 After 5 Years €993.03

After 1 Years €922.53 After 6 years €1,011.25

After 2 years €939.79 After 7 years €1,029.36

After 3 years €957.58 After 8 years €1,047.95

After 4 years €975.26 After 9 Years €1,066.70

Entry point to this scale will be determined in accordance with relevant Departmental Circulars.

Offers of appointment to persons who are not serving local authority employees will be based on the

minimum of this scale. The rate of remuneration may be adjusted from time to time in line with

Government Policy.

The remuneration shall be subject to such statutory deductions as may operate from time-to-time e.g.

PAYE, PRSI, ASC, USC etc. Holders of the post shall pay to the local authority any fees or other monies

(other than their inclusive salary) payable to or received by them by virtue of their official duties or in

respect of services which they are required by or under any enactment to perform.

3. Duties

The person employed shall be required to work as part of the South Leitrim Roads Team and carry out

duties as may from time to time be assigned to him/her in relation to his/her employment and as may

be appropriate to the Roads function or to any particular function of the local authority for which the

Chief Executive is responsible and carry out such instruction as may be given in relation to the

performance of duties. The Senior Engineer or any such person designated may assign any other duties

as he/she sees fit at his/her absolute discretion.

The key duties and responsibilities of the post of General Services Supervisor may include but are

not limited to the following:

* Supervision of all work sites and staff as assigned;

* Implementation of PMDS for staff as assigned;

* Recording locations of crews on a daily basis and works completed;

* Preparing and implementing monthly maintenance works programmes in consultation with Roads

Engineering Staff;

* Working with Roads Engineering Staff to organise and deliver the agreed annual works programme

on time and on budget;

* Liaison with and supervision of work carried out by contractors/sub-contractors engaged by the

local authority;

* Ensuring compliance with policies and procedure for works, materials, plant and contracts;

* Assisting the Roads Engineering Staff with third party liaison;

* Assisting in the preparation and timely submission of timesheets to include checking;

* Attendance at monthly district meetings;

* Ensuring compounds are kept in a clean, safe and tidy condition;

* Dealing with members of the public in a courteous, prompt and efficient manner and ensuring all

customer contacts assigned on the Customer Care System are responded to in a timely manner;

* Providing out of hours assistance including but not limited to answering calls from supervisors/

engineers, responding and mobilizing staff to react to roads related emergencies as required;

* Keeping such work records, work schedules and worksheets, and submitting such reports in

relation to the work under his/her control as required. This may involve use of current and future

ICT systems (to include email communications) including mobile devices employed in the Roads

Section.

* Completing such risk assessments and risk assessment reports etc as are required for compliance

with Health and Safety legislative requirements and the Council's Health & Safety Management

System (including in the context of the ongoing Covid 19 Public Health Emergency);

* Carrying out all work in accordance with established work practices or as negotiated from time to

time;

* Attendance at all training courses deemed necessary by their employer for their area of work,

including in relation to new systems, processes, devices and equipment and utilise such systems,

processes, devices and equipment in the course of work;

* Performing assigned duties exercising a duty of care, in the interest of safety of oneself, fellow

employees and the general public, at all times in compliance with Leitrim County Council's Health

& Safety Management System. Working in a safe manner, in full compliance with the relevant safety

legislation and construction regulations will be the primary responsibility of the General Services

Supervisor.

* Participating and contributing to the duties as required as part of the organisational response to

Climate Action to promote and ensure capacity building, empowering change and delivering

action.

* Such other duties/tasks as may be assigned to him/her from time to time.

4. Residence

The holder of the post shall reside in the district in which his/her duties are to be performed or within

a reasonable distance thereof, to enable his/her duties to be discharged in a satisfactory manner, as

approved by Leitrim County Council. Successful candidates may be required to demonstrate that they

can provide an acceptable response time in relation to the discharge of his/her duties and in such

circumstances a determination as to whether a successful candidate can meet such response times

will be at the discretion of management.

The South Leitrim Area covers the Dowra, Ballinaglera, Drumshanbo, Leitrim Village, Carrick on

Shannon, Dromod, Rooskey, Mohill, Ballinamore, Aughnasheelin, Cloone, Carrigallen areas.

The General Services Supervisor bases within the South Leitrim Area are:

* Ballinamore

* Carrick-on-Shannon

* Drumshanbo

* Mohill

The holder of the post will be required to reside within a reasonable distance of the relevant base.

The initial appointment off the panel will be to the Ballinamore GSS Area.

5. Hours of work

Core hours of work shall be a 39-hour week. Normal working hours are 8.00 a.m. to 4.30 p.m., Monday

to Thursday, and 8.00 a.m. to 3.30 p.m. Friday (half hour lunch break each day), or such hours as may

from time to time be prescribed. The holder of the post may be called on at any time, in case of

emergency or urgent need, and/or may be required to work outside of normal working hours, i.e. at

evenings and/or weekends, as required, subject to overtime in accordance with agreed rates and

procedures.

All hours of work will be subject to and recorded in accordance with the provisions of the

Organisation of Working Time Act, 1997 and the Organisation of Working Time Act (Regulations)

2001.

The Council reserves the right to alter the hours of work from time to time.

6. Probation

Employment is subject to a probationary period of one year, or such other period as may be

determined, during which there will be an ongoing review of performance. Candidates shall cease to

be employed as General Services Supervisor at the end of the probationary period unless the Chief

Executive has certified that the service of such person is satisfactory. The probationary period may be

extended at Leitrim County Council's discretion.

7. Health

For the purpose of satisfying the requirement as to health it will be necessary for the successful

candidate, before he/she is appointed, to undergo a medical examination by a qualified medical

practitioner to be nominated by the local authority.

8. Annual Leave

Annual Leave shall be 25 days per annum, which will be taken in accordance with the Council's Annual

Leave schedule for Employees.

9. Superannuation

All new entrants to pensionable public service employment on or after 1 January 2013 will be members

of the Single Public Service Pension Scheme.

All members of the Single Public Service Pension Scheme will be required to contribute 3.5% of net

pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social

insurance old age contributory pension payable at the maximum rate to a person with no adult

dependant or qualified children) plus 3% of pensionable remuneration. This includes a contribution

to a Spouse's and Children's Scheme. Pension and retirement lump sums for member of the Single

Public Service Pension Scheme will be based on career-average pay; pensions will be co-ordinated

with the State Pension Contribution Scheme.

Persons who are pensionable under the Local Government (Superannuation) (Consolidation) Scheme

1998, and are liable to pay the Class A rate of PRSI contribution, will be required in respect of

superannuation to contribute to the local authority at the rate of 1.5% of pensionable remuneration

plus 3.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate

of social insurance old age contributory pension payable at the maximum rate to a person with no

adult dependant or qualified children). You will also be required in respect of the Local Government

(Spouses and Childrens' Contributory Pension) Scheme to contribute to the local authority at the rate

of 1.5% of pensionable remuneration in accordance with the terms of the Scheme.

10. Retirement Age

The Single Public Service Pension Scheme ("Single Scheme") as provided by the Public Service

Pensions (Single Scheme and Other Provisions) Act 2012 commenced with effect from 1st January

1. The act introduced new retirement provisions for new entrants to the public service appointed

on or after 1st January 2013, as well as to former public servants returning to the public service after a

break of more than 26 weeks. Retirement age will be in line with the age of eligibility for the State

Pension Contributory (SPC).Compulsory Retirement Age will be 70.

There is no mandatory retirement age for "new entrants" to the public service as defined in the Public

Service Superannuation (Miscellaneous Provisions) Act 2004.

Anyone who is "not a new entrant" to the public service, as defined in the Public Service

Superannuation (Miscellaneous Provisions) Act 2004, is subject to a compulsory retirement age of 65

years.

Anyone who is "not a new entrant" to the public service, as defined in the Public Service

Superannuation (Miscellaneous Provisions) Act 2004, had been subject to a compulsory retirement age

of 65 years – the Public Service Superannuation (Age of Retirement) Act 2018 provides for an increase

in the compulsory retirement age of most pre-2004 public servants from age 65 to age 70.

11. Pension Abatement

If an appointee has previously been employed in the Civil or Public Service and that appointee is

entitled to, or in receipt of, a pension from the Civil or Public Service, or where a Civil/Public Service

pension comes into payment during the appointee's re-employment, that pension will be subject to

abatement in accordance with Section 52 of the Public Service Pensions (Single Scheme and other

Provisions) Act 2012.

Please note: In applying for this position you are acknowledging that you understand that the

abatement provisions, where relevant, will apply. It is not envisaged that the employing

Department/Office/Body will support an application for an abatement waiver in respect of

appointments to this position.

12.Garda Vetting

The successful candidate may be subject to the Garda Vetting Procedures in line with the provisions

of the National Vetting Bureau (Children & Vulnerable Persons) Act 2012 to 2016 as appropriate in

advance of appointment and on a periodic basis thereafter for the duration of their employment.

13. Outside Employment

The position is whole-time and the employee may not engage in private practice or be connected with

any outside business which would interfere with the performance of official duties

14. Data Protection

Please note that the information received is used solely for the purpose of considering your

application. Such information held is subject to the rights and obligations set out in the Data

Protection Acts, 1988, 2003 & 2018 and EU Regulation 2016/679.

SELECTION PROCESS

Step 1: Initial Screening re Eligibility

In the first instance, all applications received by the latest date/time for receipt of completed applications

will be screened for eligibility in accordance with the Qualifications for the post as set out in this booklet.

Candidates should ensure that they have completed all Sections of the application form in full.

Step 2: Shortlisting

While a candidate may meet the eligibility requirements of the competition, if the numbers applying for

the position are such that it would not be practical to interview everyone candidates may be short-listed

for interview on the basis of the information supplied on the application form.

In the event of a shortlisting exercise being required, an expert board will examine and assess the

application forms against pre-determined criteria, based on the requirements of the position i.e.

Knowledge/Experience and Skills; Delivering Results; Performance through People; Personal

effectiveness. Therefore, it is very important that you think about your experience in light of those

requirements. Failure to include information regarding those requirements may result in you not being

called forward to the next stage of the selection process.

Shortlisting does not suggest that candidates not selected for interview are necessarily unsuitable or

incapable of undertaking the job, rather that there are some candidates who, based on their application,

appear to be better qualified and/or have more relevant experience.

Only information contained in the application form, and in particular the examples you provide in

relation to the Skills/Aptitudes, will be considered at shortlisting stage. It is therefore in your own

interest to provide a detailed and accurate account of your relevant qualifications/experience on

the application form and also to demonstrate sufficient evidence of the skills/aptitudes required for

the position.

Leitrim County Council also reserves the right to hold shortlisting interviews.

Step 3: Interview

Candidates who are successful in the shortlisting process will be invited to attend for interview which will

be conducted by a board set up by Leitrim County Council – the interview may be conducted face by face

or by way of online MS Teams. Candidates called for interview will be assessed on the Skills/Aptitudes for

the post as set out above i.e. Knowledge/Experience and Skills; Delivering Results; Performance

through People; Personal effectiveness.

Additional Information

* An applicant who is found to be ineligible at any stage of the competition will not be further

considered. Provision of inaccurate, untrue or misleading information will lead to disqualification from

the competition, withdrawal of employment offer or dismissal.

* The local authority shall require a person to whom an appointment is offered to take up such

appointment within a period of not more than one month and if they fail to take up the appointment

within such period, or such longer period as the local authority in its absolute discretion may

determine, the local authority shall not appoint them.

All applications must be made on the official Application Form which is available by contacting the

Human Resources Department - Email

Completed Application Forms, inclusive of all required documentation, must be submitted in PDF

Format as ONE Single Document (not individual scanned documents) via email.

Closing date for receipt of completed applications is 4:00 p.m. on Thursday, 4th December 2025 via

email only to Applications received after this date and time will not be

considered.

Please quote 'GSS - SL Application' followed by your name in the subject line of the email.

Candidates will receive an automatic acknowledgement when they submit their application form to

the above email. You should check your Spam/Junk Folders in the event that you do not receive this

acknowledgement. The onus is on the candidate to ensure that their application has been received

and acknowledged.

The responsibility rests with the applicant to ensure that their application form is received by the Human

Resources Department of Leitrim County Council on time as outlined above. Candidates should ensure

that they give themselves sufficient time to allow for any unforeseen circumstances which may arise and

which may impact on their application form not being received on time.

NOTES:

Applicants are reminded that any attempt by themselves or by any persons acting on their behalf

directly or indirectly by means of written communication or otherwise to canvass or otherwise influence

in the applicants favour any employee of the County Council or persons nominated by the Chief

Executive to interview or examine applicants, will automatically disqualify the applicant for the position

they are seeking.

Leitrim County Council is an equal opportunities employer.

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